Senior Enterprise Solutions Engineer

TeamViewer; Clearwater (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Flexible PTO

Parental Leave

Paid holidays

Job summary

TeamViewer, a leading Digital Workplace platform, is hiring a Solutions Engineer to act as SME for IT and DEX portfolios. You will deliver compelling demos and workshops, lead discovery sessions, and design tailored solutions aligned with customer needs.

Expect collaboration across Sales, Product, and Engineering, and travel up to 30%. Ideal candidates have 5+ years in a related technical role, strong enterprise IT experience, APIs, scripting, virtualization, cloud skills, and a proven ability

Qualifications

• Bachelor's degree in CS/IS or equivalent practical experience.
• 5+ years in Solutions Engineering or related customer-facing technical role.
• Expertise in enterprise IT environments, endpoint and device management, remote connectivity, DEX platforms, and SaaS technologies.
• Hands-on experience with APIs, scripting, virtualization, cloud technologies, and security best practices.
• Ability to translate complex technical concepts into clear business outcomes for IT and executive stakeholders.
• Excellent communication, presentation, documentation, and relationship-building skills; willing to travel up to 30%.

Responsibilities

• Serve as SME on IT and DEX portfolio; deliver demos, workshops, and presentations to technical and executive audiences.
• Lead discovery sessions; design tailored solutions, proposals, SOWs, and technical docs.
• Drive POCs, POVs, and pilots with hands-on guidance; analyze outcomes and present recommendations.
• Partner with Sales throughout the customer lifecycle; support RFx responses and collaborate with Product, Engineering, and Customer Success.
• Stay current on industry trends and competitive IT/DEX solutions.

Skills

Communication

Presentation

Documentation

Relationship building

Travel readiness

Stakeholder management

Education

Bachelor's degree in Computer Science or Information Systems

Tools

RMM

ITSM

Asset Management

Observability

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Serve as a subject matter expert on TeamViewer's IT and DEX portfolio, delivering compelling demos, workshops, and presentations that communicate technical and business value to technical and executive audiences.
• Lead discovery sessions and design tailored solutions, proposals, SOWs, and technical documentation that align TeamViewer capabilities with customer needs and objectives.
• Drive POCs, POVs, and pilot engagements by providing hands‑on technical guidance, validating solution effectiveness, analyzing outcomes, and presenting recommendations.
• Partner with Sales throughout the customer lifecycle, supporting RFx responses and collaborating with Product, Engineering, and Customer Success teams to ensure customer success and influence future product innovation.
• Stay current on industry trends, emerging technologies, and competitive solutions within the enterprise IT and DEX landscape.

Preferred Requirements

• Bachelor's degree in Computer Science, Information Systems, or equivalent practical experience.
• 5+ years of experience in Solutions Engineering, Technical Pre‑Sales, Enterprise IT Consulting, or a related customer-facing technical role.
• Strong expertise in enterprise IT environments, endpoint and device management, remote connectivity, DEX platforms, and SaaS technologies including RMM, ITSM, Asset Management, and Observability solutions.
• Hands‑on experience with APIs, scripting, virtualization, cloud technologies, and security best practices.
• Proven ability to engage stakeholders from IT practitioners to C‑level executives, translating complex technical concepts into clear business outcomes.
• Excellent communication, presentation, documentation, and relationship‑building skills, with a collaborative, self‑driven approach and willingness to travel up to 30%.

What We Offer

• Competitive compensation and bonuses
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer‑paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short‑Term & Long‑Term Disability, 100% employer‑paid
• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
• Open door policy and business casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values‑driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.