Senior Enterprise Solutions Engineer

TeamViewer Germany GmbH; Tampa (FL); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401(k) with employer matching

Flexible PTO

Parental Leave

Life Insurance & Disability

Team events

Open door policy

Job summary

TeamViewer Germany GmbH is seeking a Solutions Engineer to join our Enterprise IT team. You will act as SME for IT and DEX portfolios, deliver demos, and collaborate with Sales to shape customer solutions.

You will lead discovery sessions, design proposals, drive POCs, and provide hands-on guidance across IT environments while engaging executives and stakeholders worldwide. Travel up to 30% is expected.

Qualifications

• Bachelor's degree required in CS or IS or equivalent
• 5+ years in Solutions Engineering or related customer-facing technical role
• Strong expertise in enterprise IT, endpoint management, remote connectivity, DEX platforms, SaaS including RMM/ITSM/Asset Management/Observability
• Hands-on experience with APIs, scripting, virtualization, cloud tech, and security best practices
• Proven ability to engage IT to C-level stakeholders and translate technical concepts into business outcomes
• Willingness to travel up to 30%

Responsibilities

• Serve as SME on TeamViewer's IT and DEX portfolio with demos, workshops, and presentations for technical and executive audiences
• Lead discovery sessions and design tailored solutions, proposals, SOWs, and technical documentation
• Drive POCs, POVs, and pilots with hands-on guidance, validate outcomes, and present recommendations
• Partner with Sales through the customer lifecycle; support RFx and collaborate with Product, Engineering, and Customer Success teams
• Stay current on industry trends, emerging technologies, and competitive solutions

Skills

Solutions Engineering

Technical Pre-Sales

Enterprise IT

APIs

Scripting

Cloud technologies

Security best practices

Stakeholder management

Communication

Education

Bachelor's degree in Computer Science or Information Systems

Tools

RMM

ITSM

Asset Management

Observability

Job description

TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.

We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?

Responsibilities

• Serve as a subject matter expert on TeamViewer’s IT and DEX portfolio, delivering compelling demos, workshops, and presentations that communicate technical and business value to technical and executive audiences.

• Lead discovery sessions and design tailored solutions, proposals, SOWs, and technical documentation that align TeamViewer capabilities with customer needs and objectives.

• Drive POCs, POVs, and pilot engagements by providing hands‑on technical guidance, validating solution effectiveness, analyzing outcomes, and presenting recommendations.

• Partner with Sales throughout the customer lifecycle, supporting RFx responses and collaborating with Product, Engineering, and Customer Success teams to ensure customer success and influence future product innovation.

• Stay current on industry trends, emerging technologies, and competitive solutions within the enterprise IT and DEX landscape.

Preferred Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent practical experience.

• 5+ years of experience in Solutions Engineering, Technical Pre‑Sales, Enterprise IT Consulting, or a related customer‑facing technical role.

• Strong expertise in enterprise IT environments, endpoint and device management, remote connectivity, DEX platforms, and SaaS technologies including RMM, ITSM, Asset Management, and Observability solutions.

• Hands‑on experience with APIs, scripting, virtualization, cloud technologies, and security best practices.

• Proven ability to engage stakeholders from IT practitioners to C‑level executives, translating complex technical concepts into clear business outcomes.

• Excellent communication, presentation, documentation, and relationship‑building skills, with a collaborative, self‑driven approach and willingness to travel up to 30%.

What we offer

• Competitive compensation and bonuses

• Flexible PTO and paid holidays

• 401(k) with employer matching

• Comprehensive Health insurance package including 100% employer‑paid medical coverage

• Up to 12 weeks of Parental Leave

• Basic Life Insurance, Short‑Term & Long‑Term Disability, 100% employer‑paid

• Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings

• Open door policy and business casual dress code

• We celebrate diversity as one of our core values. Join c‑a‑r‑e and lead change initiatives together with us!

TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C‑A‑R‑E and understand that our diverse, values‑driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.

If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.