Senior Enterprise Solutions Engineer - AI CX Demos & ROI

Bazeta; United States; A distancia; USD 200.000 - 275.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive benefits

Remote work setup budget

Flexible PTO

Parental leave

Retirement plan

Wellness stipend

Descripción de la vacante

Cresta is seeking an Enterprise Solutions Engineer in the United States to partner with Enterprise Account Executives. You will lead product demos, translate customer needs into technical solutions, and drive ROI-driven value during complex sales cycles.

In this role you will conduct proof-of-concept exercises, collaborate with internal teams, and help build a compelling business case for adopting Cresta's AI-powered contact center platform.

Formación

• 4+ years in customer-facing roles, with 3–5 years in technical pre-sales.
• Deep hands-on expertise with Conversational AI and CCaaS platforms.
• Experience with Salesforce.com and enterprise SaaS environments.

Responsabilidades

• Qualify new opportunities by translating customer requirements into Cresta technical needs.
• Lead discovery calls with prospects and cross-functional teams to build product demos.
• Deliver ROI-focused product demos and value propositions to customers.
• Provide feedback to product management from field experiences.

Conocimientos

Customer-facing experience

Technical pre-sales

Conversational AI

CCaaS platforms

Salesforce.com

Enterprise SaaS

Herramientas

Salesforce.com

CRM systems

Descripción del empleo

Cresta is seeking an Enterprise Solutions Engineer in the United States to partner with Enterprise Account Executives. You will lead product demos, translate customer needs into technical solutions, and drive ROI-driven value during complex sales cycles.

In this role you will conduct proof-of-concept exercises, collaborate with internal teams, and help build a compelling business case for adopting Cresta's AI-powered contact center platform.