Senior Enterprise Solutions Consultant

SmartRecruiters, Inc.; New York (NY); Hybrid; USD 97,000 - 156,000; Full time

Job summary

LinkedIn is seeking a Technical Consultant to join our Customer Success Organization in a hybrid role across major U.S. cities.

You will drive onboarding and integration projects for LinkedIn Talent Solutions, while advising customers and executives on how to maximize value from the Learning and Hiring platforms. The role emphasizes prescriptive consulting, strong relationship building with senior leaders, and collaboration with Sales, CS, and Engineering to translate business needs into

Qualifications

• 5+ years in a technical/customer-facing role.
• 2+ years with enterprise integrations (APIs, SSO, data systems).
• BA/BS degree in Computer Science, Computer Engineering or related field or equivalent practical experience.
• Experience integrating ATS/LMS or similar enterprise platforms.
• Proven project management capabilities and stakeholder management.
• Proven experience working with senior executives and complex customers.
• Keen attention to detail and ability to prioritize and manage multiple customer projects.

Responsibilities

• Lead successful onboarding of customers on LinkedIn Talent Solutions, supporting integration, authentication, and consulting efforts as needed.
• Consult with our largest and most complex customers.
• Build trusted, strategic relationships with senior executives at customer organizations.
• Develop and deliver presentations that explain our products to clients and prospects.
• Delight the customers by providing prescriptive consulting on solutions and quickly resolve escalations when required.
• Identify, evaluate, and communicate customer trends to leadership in a prompt manner.
• Partner with Sales, and Customer Success Managers as the key technical resource to understand customer requirements and provide appropriate solutions.
• Provide input to internal product teams on customer needs and industry trends for product enhancements
• Work closely with the product and Engineering teams to stay current on product features and platform changes.
• Conduct technical discovery sessions to translate business objectives into documented functional, integration, security, data, and operational requirements.
• Project leads regarding any product issues, lead investigation of solutions, and communicate the solutions to the appropriate teams.

Skills

Senior consultant

Enterprise integrations

Solution architecture

Customer relationships

Communication skills

Project management

Prescriptive consulting

Technical leadership

Education

BA/BS in CS/CE or related field

Tools

SFDC

Dynamics

Jira

Confluence

APIs

SSO

Job description

LinkedIn is seeking a Technical Consultant to join our Customer Success Organization in a hybrid role across major U.S. cities.

You will drive onboarding and integration projects for LinkedIn Talent Solutions, while advising customers and executives on how to maximize value from the Learning and Hiring platforms. The role emphasizes prescriptive consulting, strong relationship building with senior leaders, and collaboration with Sales, CS, and Engineering to translate business needs into