Senior Enterprise Solutions Advisor

Atlassian; Austin (TX); Remote; USD 159,000 - 208,000; Full time

Benefits offered by this job

Annual education budget

Paid volunteer days

Ample time off

Job summary

At Atlassian, Advisory Services professionals help enterprise customers solve complex challenges using Atlassian products and practices. You will partner with customers to align on strategic outcomes, create prescriptive guidance, and drive successful outcomes across teams.

Fluency in English is required, with international travel up to 30%. We value deep industry expertise, cross-functional collaboration, and the ability to translate customer needs into scalable solutions, while working in a

Qualifications

• 6-8 years of experience in SaaS environments.
• Experience engaging with customers from technical admins to executives.
• Demonstrated enterprise agility and guidance on organizational and delivery matters.
• Experience with enterprise tools like Align, Jira Plans, Rally, RTC, ADO, VersionOne.

Responsibilities

• Collaborate with Advisory Services to align on strategic outcomes and deliver exceptional service to customers.
• Partner with customers to address business challenges using Atlassian products and solutions.
• Identify opportunities for service and product expansion within a client's organization.
• Cultivate industry and solution expertise and stay current with best practices.
• Create technical guidance and prescriptive content to meet customer goals.
• Work with cross-functional teams to advocate for customer needs and innovative solutions.
• Travel up to 30% domestically, and occasionally internationally.

Skills

Enterprise agility

Stakeholder management

SaaS experience

Travel up to 30%

Tools

Align

Jira Plans

Rally

RTC

Azure DevOps

VersionOne

Job description

At Atlassian, Advisory Services professionals help enterprise customers solve complex challenges using Atlassian products and practices. You will partner with customers to align on strategic outcomes, create prescriptive guidance, and drive successful outcomes across teams.

Fluency in English is required, with international travel up to 30%. We value deep industry expertise, cross-functional collaboration, and the ability to translate customer needs into scalable solutions, while working in a