Senior Enterprise SaaS Strategic Account Manager

JAGGAER; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC seeks a Strategic Account Manager to manage a portfolio of 5–8 large manufacturing customers across North America. You will drive executive relationships, retention, value realization, and expansion of the company’s S2P/P2P offerings.

The ideal candidate has 10–15 years in enterprise software/SaaS, proven C-suite engagement, and a track record of >$1MACV, with strong account planning and negotiation skills.

Qualifications

• 10–15 years in enterprise software, SaaS, or related customer-facing roles.
• 5+ years in S2P/P2P, procurement tech, or supply chain software.
• Minimum 2+ years supporting manufacturing organizations.
• Proven success managing large enterprise accounts with annual contract values exceeding $1M+

Responsibilities

• Own a portfolio of 5–8 strategic manufacturing customers across North America.
• Develop and execute multi-year account strategies focused on retention, value realization, and expansion.
• Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs) with executive stakeholders.
• Identify white-space opportunities and develop expansion strategies to increase platform adoption.
• Manage commercial negotiations, renewals, and protect recurring revenue.
• Build stakeholder maps and partner with cross-functional teams to drive outcomes.
• Represent the company at events and industry conferences.
• Lead cross-functional collaboration to ensure a consistent customer experience.

Skills

Enterprise SaaS

Executive engagement

Account planning

Negotiations

Sales leadership

Education

Bachelor's degree in Business or related

Tools

Salesforce

Microsoft Office

Job description

United States Digital Space LLC seeks a Strategic Account Manager to manage a portfolio of 5–8 large manufacturing customers across North America. You will drive executive relationships, retention, value realization, and expansion of the company’s S2P/P2P offerings.

The ideal candidate has 10–15 years in enterprise software/SaaS, proven C-suite engagement, and a track record of >$1MACV, with strong account planning and negotiation skills.