Senior Enterprise Retail Media Strategist

Skai; Chicago (IL); Hybrid; USD 100,000 - 120,000; Full time

Job summary

Skai is seeking an experienced Expert Services Manager to own the strategy, performance and outcomes for a portfolio of enterprise retail media accounts. You will plan, build and optimize campaigns across Amazon, Walmart, Instacart, Target and more, while advising clients on budgeting and strategic direction.

Working with cross-functional teams, you will mentor colleagues, develop playbooks, and partner with product, sales and engineering to drive platform innovation.

Qualifications

• Experience owning strategy and execution for enterprise retail media accounts.
• Hands-on campaign management across major retailers and networks.
• Ability to translate client goals into clear strategy and narratives.
• Experience leading strategic reviews and client renewals.
• Experience building custom analyses and automations.
• Strong analytical depth tying metrics to business objectives.

Responsibilities

• Own the strategy and outcomes for an enterprise retail media book.
• Plan, build and optimize campaigns across Amazon, Walmart, Instacart, Target.
• Investigate performance issues and propose client actions.
• Advise on media planning and budget allocation across networks.
• Lead QBRs, renewals, and growth conversations.
• Build custom analyses, reports, and automations.
• Collaborate with product, sales, and engineering to drive platform innovation.
• Mentor junior colleagues and contribute to playbooks.

Skills

Retail media ownership

Amazon & Walmart

AMC advanced analytics

Root-cause analysis

Retail media fluency

Generative AI (Claude)

Strategic translation

Cross-functional collaboration

Ownership & follow-through

Mentoring

Tools

Vendor Central

Seller Central

1P vs 3P

AMC tooling

Job description

Skai is seeking an experienced Expert Services Manager to own the strategy, performance and outcomes for a portfolio of enterprise retail media accounts. You will plan, build and optimize campaigns across Amazon, Walmart, Instacart, Target and more, while advising clients on budgeting and strategic direction.

Working with cross-functional teams, you will mentor colleagues, develop playbooks, and partner with product, sales and engineering to drive platform innovation.