Senior Enterprise Programs Manager, DevSecOps (Remote)

GitLab Inc.; United States; Remote; USD 100,000 - 144,000; Full time

Benefits offered by this job

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation & Employee Stock-P

Growth and Development Fund

Parental Leave

Ability to work remotely

Job summary

GitLab Inc. is seeking a Senior Professional Services Project Manager for a Paris-based role. You will coordinate complex IT and software consulting projects with global customers, managing scope, timelines, and stakeholder communications.

You will partner with Support, Engineering, and Product teams to drive delivery excellence and scalable project management practices. The role emphasizes executive-level status reporting, risk and issue management, and sustained improvements to delivery

Qualifications

• Experience managing complex IT or software consulting projects for external customers.
• Ability to manage scope, schedules, resources, risks and multiple priorities while delivering concise executive status reports.
• Ability to build relationships with customer leaders and manage escalations.
• Experience with revenue recognition and change orders when needed.
• Knowledge of PMI methodologies, Agile or Scrum, SDLC and project management tools.
• Enterprise customer and Professional Services experience is a plus.

Responsibilities

• Manage large-scale commercial projects and executive stakeholder meetings.
• Collaborate with Support, Engineering, and Product teams to resolve complex customer problems using company technologies.
• Improve PS project management tools, processes, and templates.
• Summarize key customer projects monthly and prepare quarterly reviews.
• Develop and manage delivery schedules, scope, resources, risks, and issues for technical and consulting services.
• Coordinate with customers and executives to manage escalations and align delivery.
• Establish reliable delivery processes and metrics.

Skills

Complex IT projects

Stakeholder management

Problem solving

Revenue recognition

PM methodologies

Enterprise PS experience

Job description

GitLab Inc. is seeking a Senior Professional Services Project Manager for a Paris-based role. You will coordinate complex IT and software consulting projects with global customers, managing scope, timelines, and stakeholder communications.

You will partner with Support, Engineering, and Product teams to drive delivery excellence and scalable project management practices. The role emphasizes executive-level status reporting, risk and issue management, and sustained improvements to delivery