Senior Enterprise Implementations Lead (Remote)

Ladders; United States; Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical, Vision, and Dental plans

401k with employer match and Employee

Paid time off

9 paid holidays

Job summary

Ladders is seeking a Sr Professional Services Manager (Implementation Manager) to lead complex enterprise software implementations from discovery through go-live, ensuring a smooth onboarding experience. You will partner with internal delivery teams and external stakeholders to translate business requirements into scalable solutions, manage dependencies, and keep projects on track.

Location: Remote. Compensation ranges from $100,000 to $125,000 annually, reflecting leadership in a fast-moving

Qualifications

• Bachelor's degree or equivalent professional work experience.
• 7+ years leading complex enterprise implementations in B2B SaaS.
• Strong discovery, requirements gathering, and project governance.
• Ability to negotiate and influence stakeholders using data.
• Fluency in integrations and HRIS technical concepts.
• Excellent communication and cross-functional leadership.

Responsibilities

• Lead complex enterprise implementations from discovery to go-live.
• Translate customer requirements into scalable solutions.
• Build detailed, customer-centric implementation plans.
• Negotiate timelines, priorities, and responsibilities with stakeholders.
• Coordinate delivery across cross-functional teams to resolve blockers.
• Oversee integration planning, configuration, and testing phases.
• Manage project scope, risks, and dependencies, ensuring timely go-live.

Skills

Project leadership

Stakeholder management

Cross-functional collaboration

Communication

Data-driven decisions

Education

Bachelor's degree or equivalent

Tools

HRIS integrations

Job description

Ladders is seeking a Sr Professional Services Manager (Implementation Manager) to lead complex enterprise software implementations from discovery through go-live, ensuring a smooth onboarding experience. You will partner with internal delivery teams and external stakeholders to translate business requirements into scalable solutions, manage dependencies, and keep projects on track.

Location: Remote. Compensation ranges from $100,000 to $125,000 annually, reflecting leadership in a fast-moving