Senior Enterprise Implementation Lead (Utah)

Packsize; EE. UU.; Presencial; USD 121.000 - 151.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision coverage

401(k) plan

Paid time off

Descripción de la vacante

Packsize is seeking a Senior Implementation Program Manager to lead complex customer implementations from post-sale kickoff through go-live, stabilization, and handoff. This role blends program management with customer success leadership to ensure on-time, on-budget delivery and customer readiness for sustained value.

You'll align cross-functional teams, manage schedules and risks, and drive adoption and successful go-lives across multiple sites and enterprise deployments.

Formación

• Five+ years in project or program management
• Experience leading complex customer-facing implementations
• Ability to influence senior stakeholders
• Strong technical acumen across hardware, software, integrations
• Executive communication and judgment
• Analytical, KPI-driven problem solving

Responsabilidades

• Lead customer implementation from kickoff to closeout
• Coordinate cross-functional teams and governance
• Manage schedules, budgets, risks, and RAID log
• Drive readiness, onboarding, and training
• Provide status, decisions, and recommendations

Conocimientos

Program management

Customer leadership

Stakeholder influence

Risk management

Executive communication

Educación

Bachelor's degree

Master's degree

Herramientas

Lean Six Sigma

Descripción del empleo

Packsize is seeking a Senior Implementation Program Manager to lead complex customer implementations from post-sale kickoff through go-live, stabilization, and handoff. This role blends program management with customer success leadership to ensure on-time, on-budget delivery and customer readiness for sustained value.

You'll align cross-functional teams, manage schedules and risks, and drive adoption and successful go-lives across multiple sites and enterprise deployments.