Senior Account Manager (Fully Remote)

PolyAI; United States; Remote; USD 240,000 - 260,000; Full time

Benefits offered by this job

Equity participation

Health, disability, and 401(k)

Flexible PTO

Parental leave

Sabbatical after 5 years

Job summary

PolyAI is hiring an Enterprise Account Manager in the United States to own a portfolio of up to 10 enterprise accounts. You will drive retention and expansion, lead SteerCo meetings, and align the AI roadmap with executive stakeholders.

MEDDPIC-based forecasting will guide pipeline and forecast accuracy. The role emphasizes building ROI models for clients, developing strategic relationships at the C-level, and collaborating across time zones for seamless execution.

Qualifications

• Proven enterprise account management with upsell success.
• Ability to build C-level relationships and create ROI models.
• Must be located in Pacific, Mountain, or Central time zones for team overlap.

Responsibilities

• Manage up to 10 enterprise accounts, focusing on retention and expansion.
• Lead SteerCo meetings and align AI roadmap with stakeholders.
• Forecast using MEDDPIC methodology and drive pipeline generation.

Skills

Enterprise account mgmt

Upsell success

C-level relationships

Job description

• Manage up to 10 enterprise accounts, focusing on retention and expansion.
• Lead executive SteerCo meetings and drive AI roadmap alignment.
• Use MEDDPIC methodology for accurate forecasting and pipeline generation.

Qualifications:

• Proven enterprise account management experience with successful upsells.
• Ability to build C-level relationships and create customized ROI models.
• Located in Pacific, Mountain, or Central time zones for team overlap.
• Competitive OTE of $240,000-$260,000 and full commission on upsells.
• Equity participation and comprehensive health, disability, and 401(k).
• Flexible PTO, parental leave, and sabbatical program after 5 years.

PolyAI

PolyAI is a conversational AI platform for building dialog agents at scale, serving hundreds of enterprises globally. The company fosters a culture of excellence, ownership, and continuous improvement.