Senior Enterprise Engagement & Growth Strategist

GACEP; San Francisco (CA); Presencial; USD 140 000 - 200 000; Tempo integral

Resumo da oferta

Cloudflare, Inc. is seeking a Sr. Customer Engagements Manager to shape how we engage, grow, and deepen relationships with our most strategic enterprise customers, while driving executive engagements.

You will partner with account teams to understand customer priorities, translate insights into a focused engagement strategy, and craft narratives that surface real business challenges for C‑suite audiences. Based in San Francisco, this role involves in‑person facilitation at the SF EBC and scaling

Qualificações

• 5–8 years in strategic account management or executive engagement programs.
• Experience working with senior executives and complex enterprise customers.
• Strong analytical, problem-solving, and communication skills.
• Ability to influence cross-functional teams without direct authority.
• Experience translating customer insights into strategies or commercial actions.
• Bachelor’s degree required; Master’s degree preferred.

Responsabilidades

• Shape engagement strategy for top enterprise accounts, aligning executive, product, R&D and GTM teams.
• Partner with account teams and C‑Suite on executive engagements from discovery to follow‑through.
• Prepare executives with context, priorities, questions, and narrative arc for engagements.
• Design and facilitate executive‑level engagements with a bias toward practical impact.
• Innovate engagement approaches using data and AI to improve agendas and outcomes.

Conhecimentos

Stakeholder Influence

Strategic problem solver

Facilitation & Executive presence

Customer-first, consultative mindset

Narrative and content judgment

Commercial orientation

Relevant Industry Background

Formação académica

Bachelor's degree

Master's degree preferred

Descrição da oferta de emprego

Cloudflare, Inc. is seeking a Sr. Customer Engagements Manager to shape how we engage, grow, and deepen relationships with our most strategic enterprise customers, while driving executive engagements.

You will partner with account teams to understand customer priorities, translate insights into a focused engagement strategy, and craft narratives that surface real business challenges for C‑suite audiences. Based in San Francisco, this role involves in‑person facilitation at the SF EBC and scaling