Senior Enterprise CS Leader: Growth & Onboarding

Exol; United States; Remote; USD 130,000 - 190,000; Full time

Job summary

Exol is seeking an experienced Enterprise Account Manager to own strategic relationships with CPG, grocery, and food & beverage customers. You will drive retention and net revenue growth through expansion and cross-sell, while coordinating onboarding and multi-phase implementations for large-scale accounts.

Ideal candidates bring 8+ years in consumer goods or food supply chain operations and a proven success in managing complex enterprise accounts and renewals with strong executive communication

Qualifications

• 8+ years of experience supporting consumer goods or food supply chain operations.
• Proven track record managing complex enterprise accounts and leading contract renewals.
• Strong executive communication and cross-functional leadership skills.

Responsibilities

• Own strategic enterprise relationships with CPG, grocery, and F&B customers.
• Drive customer retention and net revenue growth through expansion and cross-sell.
• Coordinate onboarding and multi-phase enterprise implementations.

Skills

Executive communication

Cross-functional leadership

Enterprise account management

Job description

Exol is seeking an experienced Enterprise Account Manager to own strategic relationships with CPG, grocery, and food & beverage customers. You will drive retention and net revenue growth through expansion and cross-sell, while coordinating onboarding and multi-phase implementations for large-scale accounts.

Ideal candidates bring 8+ years in consumer goods or food supply chain operations and a proven success in managing complex enterprise accounts and renewals with strong executive communication