Senior Enterprise AI Success Manager

Klarity; San Francisco (CA); Sur place; USD 160 000 - 210 000; Plein temps

Avantages offerts par ce poste

Equity

Employer-Paid Medical, Dental & Vision

Parental Leave

Learning Fund

Wellness Fund

401k

Relocation assistance

Office perks

Résumé du poste

Within is seeking an Enterprise Account leader to own a $7M–$15M book of enterprise AI accounts, driving renewal, expansion, and executive relationships. You will orchestrate onboarding sprints, coordinate with Forward Deployed Engineering, and run strategic executive reviews.

You will partner with Sales to feed expansion opportunities, manage adoption metrics, and continuously improve playbooks based on field learnings. Relocation to SF Bay Area preferred.

Qualifications

• Own a large enterprise book and manage renewal, expansion and executive relationships.
• AI deployment fluency or experience with AI/agentive deployments.
• Experience collaborating with Forward Deployed Engineers or similar technical teams.
• Strong problem-structuring and consulting approach for complex accounts.
• Ability to run QBRs and executive readouts.

Responsabilités

• Own portfolio health end-to-end for a $7M–$15M book of enterprise accounts.
• Drive onboarding and implementation sprints to achieve AI-driven outcomes quickly.
• Partner with Forward Deployed Engineering to scope technical builds and translate requirements.
• Run the commercial cycle with Sales and contribute to expansion numbers.
• Lead QBRs, value readouts, and adoption reviews with sponsors.
• Identify unaddressed problems mid-engagement and scope next solutions.
• Improve onboarding, enablement, and product playbooks with field learnings.

Connaissances

Enterprise SaaS experience

Executive-level communication

Account ownership

Outils

CRM / Salesforce

Description du poste

Within is seeking an Enterprise Account leader to own a $7M–$15M book of enterprise AI accounts, driving renewal, expansion, and executive relationships. You will orchestrate onboarding sprints, coordinate with Forward Deployed Engineering, and run strategic executive reviews.

You will partner with Sales to feed expansion opportunities, manage adoption metrics, and continuously improve playbooks based on field learnings. Relocation to SF Bay Area preferred.