Enterprise AI Success Lead — $7M–$15M Book, Equity

Klarity; New York (NY); On-site; USD 160,000 - 210,000; Full time

Benefits offered by this job

Equity in addition to cash

100% Employer-Paid Medical, Dental &-s

Paid Parental Leave

Learning Fund

Wellness Fund

401k via Betterment

Relocation support to SF Bay Area

Office perks: parking/transit

Job summary

Within is seeking a high-impact Enterprise Account Manager to own a $7M–$15M book of enterprise AI accounts and drive them from kickoff to realized value. You will lead renewal, expansion, and executive engagement with a focus on time-to-value and measurable outcomes.

You will partner with Forward Deployed Engineering and Sales to scope technical builds, translate customer requirements, and run QBRs, adoption reviews, and renewal risk management.

Qualifications

• Own a $7M–$15M book of enterprise AI accounts and move them from signed contract to realized value.
• This is the role for someone with 5-7 years of relevant experience, including:
• Carry a portfolio at a B2B SaaS company with renewal ownership and exec relationships.
• You've shipped or supported live AI deployments and understand model behavior and data integration.
• You’ve worked alongside Forward Deployed Engineers and translate between customer teams and product/engineering.
• You know how to structure accounts with process rigor and executive-level communication.
• You run QBRs and exec readouts with confidence and clarity.

Responsibilities

• Own portfolio health end-to-end from kickoff through steady state.
• Drive onboarding and implementation sprints to achieve first AI-driven outcomes.
• Collaborate with Forward Deployed Engineering on build scope and requirements.
• Run commercial cycles with Sales to optimize expansion opportunities.
• Lead executive-facing moments: QBRs and value readouts.
• Identify expansion opportunities mid-engagement for Sales to close.
• Improve onboarding, enablement, and product playbooks with field learnings.

Skills

B2B SaaS pedigree

AI deployment fluency

FDE-adjacent technical depth

Consulting-grade problem structuring

Executive presence

Sharp analytical thinking

Outcome-oriented and scrappy

Job description

Within is seeking a high-impact Enterprise Account Manager to own a $7M–$15M book of enterprise AI accounts and drive them from kickoff to realized value. You will lead renewal, expansion, and executive engagement with a focus on time-to-value and measurable outcomes.

You will partner with Forward Deployed Engineering and Sales to scope technical builds, translate customer requirements, and run QBRs, adoption reviews, and renewal risk management.