Senior Enterprise AI Solutions Engineer

Sierra; California (MO); On-site; USD 130,000 - 210,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, and vision benefits

Life insurance

Retirement plan

Parental leave

Fertility benefits

Snacks and coffee

Discretionary benefit stipend

Equity plans

Job summary

Sierra, based in San Francisco, seeks a GTM technical expert with 5–7+ years in Sales/Solutions Engineering to lead end-to-end pre-sales for enterprise customers. You will scope use cases, articulate business value, design demos, and guide architecture reviews as the trusted technical advisor throughout the sales cycle.

You will collaborate with Sales, Product, and Agent Engineering to improve our AI-enabled platform, build strong executive relationships, and translate complex technical concepts

Qualifications

• 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
• Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
• Experience in relationship-building with potential customers, including executives and technical leaders.
• Experience in leading the sales process with Enterprise customers.
• Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non‑technical audience.
• Ability to leverage AI tools efficiently as a regular part of your technical sales motion - discovery prep, solution design, demo and prototype building, technical proposals. With that, you know where these tools can help and where human judgment still is required. Importantly, you own the accuracy of anything you put in front of a customer, whether or not AI helped you build it. This ownership looks like us not saying "[AI tool of choice] built this", but "I built this with [AI tool of choice]."
• Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.

Responsibilities

• GTM technical expert: Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
• Cross-functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy.
• Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry-leading AI solution.

Skills

Sales engineering

Demo building

Executive relationship-building

Enterprise sales experience

Technical communication

AI tools usage in sales

Education

Bachelor's Degree or above

Job description

Sierra, based in San Francisco, seeks a GTM technical expert with 5–7+ years in Sales/Solutions Engineering to lead end-to-end pre-sales for enterprise customers. You will scope use cases, articulate business value, design demos, and guide architecture reviews as the trusted technical advisor throughout the sales cycle.

You will collaborate with Sales, Product, and Agent Engineering to improve our AI-enabled platform, build strong executive relationships, and translate complex technical concepts