Enterprise Sales Engineer: Retail AI Solutions

Sierra

San Francisco (CA)

On-site

USD 140,000 - 190,000

Full time

14 days+

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Benefits offered by this job

Flexible PTO
Medical, dental, and vision benefits
Life insurance and disability benefits
Retirement plan
Parental leave
Fertility and family building benefits
Lunch and snacks
Equity plans
Free alphorn lessons

Job summary

Sierra in San Francisco is seeking a GTM-focused Sales Engineer to own the technical pre-sales process, scope customer use cases, and demonstrate Sierra’s platform to prospects. You will collaborate with Sales, Product and Agent Engineering to refine our offering while guiding customers from first contact through enterprise engagements, ensuring value is clear to both technical and business stakeholders.

A background in enterprise sales, demo delivery, and strong relationship-building with

Qualifications

  • 5-7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales.
  • Experience in demo building, and presenting, and working with customers in the GTM function.
  • Experience in relationship-building with potential customers, including executives and technical leaders.
  • Experience in leading the sales process with Enterprise customers.
  • Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non-technical audience.
  • Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.

Responsibilities

  • Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle.
  • Cross-functional work with Sales, Product and Agent Engineering teams to drive GTM and improve our Agents through customer-driven product development.
  • Lead and support our customers as a GTM and technical leader in early conversations, understanding and anticipating their needs to advance our AI solution.

Skills

Sales Engineering
Solutions Engineering
Customer-facing sales
Executive relationship-building
Enterprise sales

Education

Bachelor's Degree
CS-related background

Job description

Sierra in San Francisco is seeking a GTM-focused Sales Engineer to own the technical pre-sales process, scope customer use cases, and demonstrate Sierra’s platform to prospects. You will collaborate with Sales, Product and Agent Engineering to refine our offering while guiding customers from first contact through enterprise engagements, ensuring value is clear to both technical and business stakeholders.

A background in enterprise sales, demo delivery, and strong relationship-building with

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