Senior AI Solutions Consultant - Remote & Flexible

Genesys Cloud Services, Inc.; Chicago (IL); On-site; USD 100,000 - 175,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Telehealth

Flexible work schedules

Work from home opportunities

Career growth opportunities

Paid holidays

401(k) matching

Adoption Assistance

Fertility treatments

Job summary

Genesys seeks a Solutions Consultant to translate customer needs into compelling business solutions. You will run workshops, design customized demos, and guide customers through implementation of Genesys AI-powered experiences.

You will collaborate across cross-functional teams, present to executives, and stay current with product best practices while traveling up to 50% to engage clients.

Qualifications

• Bachelor's degree and 5+ years of work experience, preferred experience implementing or integrating with CRMs and/or software implementation or coding experience.
• Ability to travel up to 50%.
• Experience working with Cloud or SaaS company preferred.
• Interpersonal communication, polished verbal and written communication.
• A passion for technology and helping people solve problems.

Responsibilities

• Run workshops with business users to uncover gaps and opportunities, define the projected benefits and present the outcomes to all stakeholders.
• Create a customized demo and have the opportunity to tell the story that showcases the solution.
• Stay up to date on Genesys products and industry best practices that will allow you to continue to advise the customer through the implementation process to ensure value.

Skills

Tech passion

Interpersonal communication

Cross-functional teamwork

IT concepts & networking

CRM integration experience

Education

Bachelor's degree

Job description

Genesys seeks a Solutions Consultant to translate customer needs into compelling business solutions. You will run workshops, design customized demos, and guide customers through implementation of Genesys AI-powered experiences.

You will collaborate across cross-functional teams, present to executives, and stay current with product best practices while traveling up to 50% to engage clients.