Senior Enterprise AI CX Sales Executive

Cyara; United States; Remote; USD 240,000 - 300,000; Full time

Job summary

Cyara is seeking an enterprise sales professional in the United States to drive multi-million ARR, manage strategic cycles, and partner with global teams. You will leverage a deep SaaS background to win C-level engagements, craft territory plans, and forecast with precision while demonstrating Cyara's AI-powered CX platform.

You will collaborate across regions, align with ICPs, and influence deals from discovery to close, receiving a competitive OTE and growth opportunities in a dynamic

Qualifications

• 8+ years of proven SaaS sales experience.
• Strongly preferred: UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies.
• Professional demeanor with a positive attitude, focusing on problem-solving and 'How can I' rather than dwelling on challenges.
• Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles.
• Experience selling at the 'C' level.
• Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization.
• Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities.
• Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits.
• Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction.
• Self-motivated and proactive with a sense of urgency and a commitment to excellence.
• Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization.
• Proficient in CRM tools, ie. Hubspot, Salesforce or other.

Responsibilities

• Hit your quota.
• Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning.
• Possess experience selling into your applicable region having understanding of the ICP and buyer personas within that region.
• Act as a trusted advisor to clients, offering insights, recommendations, and solutions that address their specific business challenges and objectives. Create demand!
• Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives.
• Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed.
• Quickly become knowledgeable on the Company's product with an ability to demonstrate it in alignment with a prospect's pain points.
• Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast.
• Address competitor advantages raised by buyers and successfully sell against competitors.
• Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities.
• Possess a deep understanding of the value provided by Cyara solutions and services, emphasizing its competitive advantages.
• Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes.
• Appropriately leverage discounts and promotions as economic levers during negotiations.
• Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders.

Skills

SaaS sales

Consultative selling

Solution-based selling

Complex sales cycles

C-level selling

Global collaboration

Time management

Technical acumen

Strategic thinking

Self-motivation

Negotiation skills

Presentation skills

CRM tools

Tools

HubSpot

Salesforce

Job description

Cyara is seeking an enterprise sales professional in the United States to drive multi-million ARR, manage strategic cycles, and partner with global teams. You will leverage a deep SaaS background to win C-level engagements, craft territory plans, and forecast with precision while demonstrating Cyara's AI-powered CX platform.

You will collaborate across regions, align with ICPs, and influence deals from discovery to close, receiving a competitive OTE and growth opportunities in a dynamic