Senior Enterprise Account Manager – Renewals & Growth

Wolters Kluwer; Olympia (WA); On-site; USD 90,000 - 157,000; Full time

Benefits offered by this job

Medical, Dental, Vision Plans

401(k)

Vacation and Sick Time

Paid Parental Leave

Job summary

The Account Manager at Wolters Kluwer ELM Solutions is a senior, individual-contributor role responsible for protecting and growing a portfolio of WK ELM customers. You will own renewal and expansion strategy, pricing, contracting, revenue forecasting, and the commercial account plan.

You will partner with Customer Success, Solution Consulting, Product, Finance, Legal and other teams to present one aligned WK ELM strategy, manage risk, and drive long-term customer value.

Qualifications

• 7+ years in Account Management or related customer-facing roles.
• 5+ years managing strategic, complex enterprise relationships.
• Experience owning renewals, expansion, pricing, and negotiations.
• Ability to influence senior stakeholders without direct authority.

Responsibilities

• Develop and execute strategic account plans for assigned customers.
• Own renewal timelines, pricing, contract negotiations and forecast accuracy.
• Drive expansion through cross-functional collaboration and value realization.
• Maintain accurate CRM data, opportunities, and activity for forecasting.

Skills

Account Management

Sales

Customer Success

Enterprise Software

Strategic Planning

CRM systems

Tools

CRM systems

Job description

The Account Manager at Wolters Kluwer ELM Solutions is a senior, individual-contributor role responsible for protecting and growing a portfolio of WK ELM customers. You will own renewal and expansion strategy, pricing, contracting, revenue forecasting, and the commercial account plan.

You will partner with Customer Success, Solution Consulting, Product, Finance, Legal and other teams to present one aligned WK ELM strategy, manage risk, and drive long-term customer value.