Senior Enrollment Counselor | Mission-Driven Admissions

The Community Solution Education System; Pasadena (CA); Hybrid; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical and dental coverage

Company-paid life and disability

Retirement plan with employer contrib.

Tuition reimbursement

Professional development

Paid time-off

Job summary

Pacific Oaks College and Children’s School in Pasadena, CA, is seeking a Senior Enrollment Counselor to guide adult and non-traditional students through the admissions process, manage a recruitment territory, and deliver a student-centered experience aligned with our diversity and social justice mission.

The role goes beyond recruitment to provide mentorship to peers, collaborate with campus leadership, and prepare for an Admissions Manager capacity within 6–8 months.

Qualifications

• Bachelor’s degree required; combination of education and related experience may substitute for degree.
• Five years of progressive experience in admissions, enrollment management, or high-level recruitment.
• Proven track record of exceeding enrollment targets and managing complex applicant scenarios.
• Experience in lead or mentor capacity, guiding peers and improving team performance.

Responsibilities

• Manage the full student recruitment lifecycle from inquiry to matriculation via calls, emails, and interviews.
• Provide peer coaching, onboarding support, and guidance to newer Enrollment Counselors for consistency and performance.
• Collaborate with Admissions leadership on performance, training, and initiatives with view to an Admissions Manager role within 6–8 months.
• Serve as SME on specialized programs and complex admissions requirements; resolve high-priority inquiries.
• Coordinate with Financial Aid, Registrar, and Academic Advising to streamline transfer processes and reduce bottlenecks.
• Track pipeline activities and touches in CRM (Salesforce) and CampusVue; use data insights to optimize yield.
• Represent Pacific Oaks College through information sessions, webinars, and yield events.

Skills

Lead & mentoring

Enrollment targets

Public presentations

Team collaboration

Education

Bachelor’s degree

Tools

Salesforce

CampusVue

Job description

Pacific Oaks College and Children’s School in Pasadena, CA, is seeking a Senior Enrollment Counselor to guide adult and non-traditional students through the admissions process, manage a recruitment territory, and deliver a student-centered experience aligned with our diversity and social justice mission.

The role goes beyond recruitment to provide mentorship to peers, collaborate with campus leadership, and prepare for an Admissions Manager capacity within 6–8 months.