Senior Employee Benefits Account Manager | Remote

Insurance Office of America; Apache Junction (AZ); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Bonus potential

Company health insurance

Paid holidays & vacation

401K with company match

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits to lead client service, team management, and benefits administration across remote-enabled locations in CA, NV, and AZ, with on-site flexibility as needed. The role emphasizes data accuracy, carrier coordination, and strategic growth within a customer-focused environment.

The ideal candidate brings 5+ years in the industry, active licensing, and strong MS Office skills; a high school diploma or equivalent is

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication.
• Strong organizational, delegation and decision-making skills.
• High accuracy handling large work volumes.
• Proficient in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Client Management: Manage book of business and meet performance requirements.
• Client Service: Deliver outstanding service and respond quickly to needs.
• Team Leadership: Lead the account team with a strong work ethic.
• Daily Activities: Direct daily activities of Account Coordinators and monitor execution.
• Business Growth: Identify and act on sales opportunities to grow IOA business.
• New Business Setup: Manage data gathering and client file creation.

Skills

Customer service

Communication

Organizational skills

Decision making

Delegation

MS Office

Education

High School Diploma or equivalent

Tools

MS Office Suite

Outlook

Excel

Word

Job description

Insurance Office of America is seeking a Senior Account Manager – Employee Benefits to lead client service, team management, and benefits administration across remote-enabled locations in CA, NV, and AZ, with on-site flexibility as needed. The role emphasizes data accuracy, carrier coordination, and strategic growth within a customer-focused environment.

The ideal candidate brings 5+ years in the industry, active licensing, and strong MS Office skills; a high school diploma or equivalent is