Senior Account Manager, Employee Benefits (Remote)

Insurance Office of America; Fillmore (CA); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career path

Respectful culture and work-life

Community service commitment

Supportive teammates

Rewarding work environment

Job summary

Insurance Office of America is seeking a Senior Account Manager for Employee Benefits to oversee client services, team leadership, and benefits administration across the book of business. The role emphasizes data accuracy, carrier communications, and proactive service delivery in a remote/hybrid setup serving CA, NV, and AZ with occasional on-site requirements.

The ideal candidate has licensing, 5+ years in the industry, and strong MS Office skills, with a focus on client satisfaction, growth

Qualifications

• 5+ years of industry experience
• Active licensing required
• Exceptional customer service and communication skills
• Strong organizational, delegation, and decision-making skills
• High accuracy in handling large work volumes

Responsibilities

• Client management of book of business and performance
• Deliver outstanding client service and respond quickly
• Lead the account team and coordinate tasks
• Identify sales opportunities and grow IOA business
• Manage new business setup and data gathering
• Oversee renewals, data verification, and meetings
• Build and maintain client relationships and advocate for clients and carriers

Skills

Industry experience

Active licensing

Customer service

Organizational skills

Attention to detail

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking a Senior Account Manager for Employee Benefits to oversee client services, team leadership, and benefits administration across the book of business. The role emphasizes data accuracy, carrier communications, and proactive service delivery in a remote/hybrid setup serving CA, NV, and AZ with occasional on-site requirements.

The ideal candidate has licensing, 5+ years in the industry, and strong MS Office skills, with a focus on client satisfaction, growth