Senior Employee Benefits Account Manager (Remote)

Insurance Office of America; Castro Valley (CA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Supportive teammates and work-life mix

Job summary

Insurance Office of America seeks a Senior Account Manager – Employee Benefits to lead client service and the account team. This remote-capable role supports California, Nevada and Arizona residents with onsite needs in LA, and normal daily leadership duties across renewals, data management, and carrier coordination.

Ideal candidates have 5+ years of industry experience, active licenses, and outstanding communication.

Qualifications

• 5+ years of industry experience and active licensing
• Exceptional customer service and communication skills
• Strong organizational and delegation abilities
• High accuracy with large volumes of work
• Proficiency with MS Office

Responsibilities

• Manage book of business and meet performance requirements
• Lead Account Coordinators and monitor daily tasks
• Identify sales opportunities to grow IOA business
• Oversee new business setup and data gathering
• Coordinate renewals and liaise with clients and carriers
• Maintain client relationships and provide high service levels
• Ensure compliance with policies and industry standards

Skills

5+ years of industry experience

Exceptional customer service and commu

Strong organizational, delegation, and

High accuracy in handling large work

Education

High School Diploma or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America seeks a Senior Account Manager – Employee Benefits to lead client service and the account team. This remote-capable role supports California, Nevada and Arizona residents with onsite needs in LA, and normal daily leadership duties across renewals, data management, and carrier coordination.

Ideal candidates have 5+ years of industry experience, active licenses, and outstanding communication.