Senior Employee Benefits Account Manager

Kapnick Insurance; Caledonia (MI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Full benefits package

Paid holidays including birthday

Competitive salary

Profit sharing

Bonus potential

Job summary

Kapnick Insurance seeks an experienced Employee Benefits Account Manager for Large Group to lead implementations through renewals, coordinate onboarding, and deliver proactive service aligned with our signature dinner table experience.

You will nurture long-term client relationships, guide clients through fully insured and self-funded plans, and collaborate with carriers and internal partners to drive process improvements and superior outcomes.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3–5 years of group benefits experience.
• Life & Health license required.
• Willingness to travel as needed.

Responsibilities

• Manage and nurture relationships with large group clients to ensure satisfaction and retention.
• Guide clients through fully insured and self-funded benefit plans.
• Collaborate with internal teams to deliver process-driven results and streamlined solutions.
• Provide proactive, customer-focused support that enhances client success.

Skills

Relationship-building

Problem-solving

Attention to detail

Teamwork

Innovation

Education

Bachelor's Degree

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Teams

Agency Management Systems

Job description

Kapnick Insurance seeks an experienced Employee Benefits Account Manager for Large Group to lead implementations through renewals, coordinate onboarding, and deliver proactive service aligned with our signature dinner table experience.

You will nurture long-term client relationships, guide clients through fully insured and self-funded plans, and collaborate with carriers and internal partners to drive process improvements and superior outcomes.