Senior Embedded Software Engineer: UPS Systems

Eaton Group

Raleigh (NC)

On-site

USD 94,000 - 138,000

Full time

5 days ago

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Job summary

Eaton’s ES AMER ESS division in Raleigh, NC seeks a Senior Embedded Software Engineer to support UPS products across their lifecycle. You will develop, test, and sustain embedded software, implement communication protocols, and troubleshoot complex system issues for commercial and industrial UPS platforms.

You’ll collaborate with controls, hardware, and manufacturing teams to ensure reliability, performance, and cybersecurity across product lifecycles.

Qualifications

Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related engineering discipline.
Minimum 3 years of industry experience developing or supporting embedded software for industrial, power electronics, or UPS products.
Experience developing embedded software in C/C++.
Experience troubleshooting and supporting released embedded products.
Experience performing root cause analysis and implementing corrective actions.
Experience working in multidisciplinary product development environments.

Responsibilities

Develop, maintain, test, and support embedded software for UPS products.
Troubleshoot software, communication, and system-level issues identified in manufacturing, testing, and field deployments.
Investigate and resolve customer-reported and field-observed software issues.
Perform root cause analysis and implement corrective and preventative actions for product issues.
Support software releases, patches, and firmware updates for released products.
Maintain and enhance communication interfaces between UPS controllers, network management devices, and external systems.
Collaborate with controls, systems, hardware, quality, manufacturing, and service engineering teams to resolve product issues.
Participate in software architecture reviews, design reviews, and code reviews to ensure maintainability of existing platforms.
Develop software requirements, design documentation, test procedures, and validation reports.
Support laboratory testing, validation, and product qualification activities involving UPS systems and power electronic equipment.
Analyze product performance data and field feedback to drive continuous product improvements.
Contribute to cybersecurity, reliability, obsolescence management, and product lifecycle maintenance initiatives.
Provide technical support to manufacturing, field service, and customer support organizations.