Senior Embedded Software Engineer

Eaton Group; Raleigh (NC); On-site; USD 94,000 - 138,000; Full time

Job summary

Eaton’s ES AMER ESS division in Raleigh, NC seeks a Senior Embedded Software Engineer to support UPS products across their lifecycle. You will develop, test, and sustain embedded software, implement communication protocols, and troubleshoot complex system issues for commercial and industrial UPS platforms.

You’ll collaborate with controls, hardware, and manufacturing teams to ensure reliability, performance, and cybersecurity across product lifecycles.

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related engineering discipline.
• Minimum 3 years of industry experience developing or supporting embedded software for industrial, power electronics, or UPS products.
• Experience developing embedded software in C/C++.
• Experience troubleshooting and supporting released embedded products.
• Experience performing root cause analysis and implementing corrective actions.
• Experience working in multidisciplinary product development environments.

Responsibilities

• Develop, maintain, test, and support embedded software for UPS products.
• Troubleshoot software, communication, and system-level issues identified in manufacturing, testing, and field deployments.
• Investigate and resolve customer-reported and field-observed software issues.
• Perform root cause analysis and implement corrective and preventative actions for product issues.
• Support software releases, patches, and firmware updates for released products.
• Maintain and enhance communication interfaces between UPS controllers, network management devices, and external systems.
• Collaborate with controls, systems, hardware, quality, manufacturing, and service engineering teams to resolve product issues.
• Participate in software architecture reviews, design reviews, and code reviews to ensure maintainability of existing platforms.
• Develop software requirements, design documentation, test procedures, and validation reports.
• Support laboratory testing, validation, and product qualification activities involving UPS systems and power electronic equipment.
• Analyze product performance data and field feedback to drive continuous product improvements.
• Contribute to cybersecurity, reliability, obsolescence management, and product lifecycle maintenance initiatives.
• Provide technical support to manufacturing, field service, and customer support organizations.

Skills

Embedded software

C/C++

Troubleshooting

Root cause analysis

Cross-functional teamwork

Education

Bachelors in Electrical/Computer Engineering or CS

Masters in Electrical/Engineering or related

Tools

CAN

CANopen

RS-485

Ethernet

MATLAB/Simulink

OPAL RT

Typhoon

Git

Job description

Eaton’s ES AMER ESS division is currently seeking a Senior Embedded Software Engineer. This role is based out of Raleigh, NC.

We are seeking a Senior Embedded Software Engineer to support the maintenance, reliability, and continuous improvement of UPS (Uninterruptible Power Supply) products throughout their lifecycle. This role will focus on embedded software support, communication protocol implementation and maintenance, troubleshooting, and sustaining engineering activities for commercial and industrial UPS systems.

The successful candidate will be responsible for supporting fielded products, investigating and resolving complex system issues, implementing software enhancements, and ensuring the long‑term reliability, maintainability, and performance of UPS platforms.

The expected annual salary range for this role is $94000 - $138000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

In this role you will:

• Develop, maintain, test, and support embedded software for UPS products.
• Troubleshoot software, communication, and system-level issues identified in manufacturing, testing, and field deployments.
• Investigate and resolve customer-reported and field-observed software issues.
• Perform root cause analysis and implement corrective and preventative actions for product issues.
• Support software releases, patches, and firmware updates for released products.
• Maintain and enhance communication interfaces between UPS controllers, network management devices, and external systems.
• Collaborate with controls, systems, hardware, quality, manufacturing, and service engineering teams to resolve product issues.
• Participate in software architecture reviews, design reviews, and code reviews to ensure maintainability of existing platforms.
• Develop software requirements, design documentation, test procedures, and validation reports.
• Support laboratory testing, validation, and product qualification activities involving UPS systems and power electronic equipment.
• Analyze product performance data and field feedback to drive continuous product improvements.
• Contribute to cybersecurity, reliability, obsolescence management, and product lifecycle maintenance initiatives.
• Provide technical support to manufacturing, field service, and customer support organizations.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related engineering discipline from an accredited institution.
• Minimum 3 years of industry experience developing or supporting embedded software for industrial, power electronics, or UPS products.
• Experience developing embedded software in C/C++.
• Experience troubleshooting and supporting released embedded products.
• Experience performing root cause analysis and implementing corrective actions.
• Experience working in multidisciplinary product development environments.

Preferred Qualifications

• Master's degree in Electrical Engineering, Computer Engineering, or related discipline.
• Experience with UPS, power conversion, power electronics, or electrical power system products.
• Experience integrating and troubleshooting communication protocols in embedded systems.
• Experience with CAN, CANopen, RS-485, Ethernet, and related industrial communication protocols.
• Experience with real-time embedded operating systems.
• Knowledge of power electronics, inverter systems, converters, and energy management systems.
• Experience with MATLAB/Simulink and model-based development.
• Experience supporting products through the full product lifecycle, including manufacturing and field support.
• Familiarity with UL, IEC, and industry standards applicable to UPS systems.
• Experience with Software Configuration Management and Git-based development workflows.
• Experience with LLM coding tools such as GitHub Copilot, Claude, or similar software development productivity tools.
• Experience with Hardware in the Loop systems such as OPAL RT or Typhoon

All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.

You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.