Senior EdTech Integrations Engineer

Follett Higher Education; United States; On-site; USD 80,000 - 85,000; Full time

Job summary

An established industry player in educational services is seeking a Senior Technical Integrations Specialist to enhance integration processes for various platforms. This role is vital for ensuring seamless implementations, providing top-notch support, and driving improvements based on client feedback. The ideal candidate will possess extensive experience with EdTech platforms and a strong background in technical customer support. Join a dynamic team where your skills will directly impact the success of educational institutions and their students. If you are passionate about technology and education, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in EdTech platforms and technical support.
• Proven track record in managing client integrations and projects.

Responsibilities

• Collaborate with campus partners to implement integrations effectively.
• Provide timely support for escalated integration issues and tickets.

Skills

Client Integration Management

Technical Customer Support

Project Management

Data Analysis

Communication Skills

Education

Bachelor's Degree in related field

Tools

Salesforce

Learning Management Systems (LMS)

Student Information Systems (SIS)

Job description

An established industry player in educational services is seeking a Senior Technical Integrations Specialist to enhance integration processes for various platforms. This role is vital for ensuring seamless implementations, providing top-notch support, and driving improvements based on client feedback. The ideal candidate will possess extensive experience with EdTech platforms and a strong background in technical customer support. Join a dynamic team where your skills will directly impact the success of educational institutions and their students. If you are passionate about technology and education, this opportunity is perfect for you.