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Benefits offered by this job
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Employee assistance program
Paid time off
Parental leave
Paid holidays
Retirement savings plan with employer
Employee referral bonus
Tuition reimbursement
Job summary
HDR is seeking a seasoned networking and infrastructure leader to own the delivery of enterprise connectivity services. You will oversee a team of connectivity engineers, drive strategy for datacenter edge, LAN/WAN, and cloud connectivity, and collaborate with security, architecture, and service-management teams to ensure reliable operations and cost-effective delivery. This role requires strong leadership and communication in a dynamic environment.
Qualifications
Bachelor's degree or equivalent experience in IT/engineering/related field.
10+ years in network engineering, connectivity operations, or enterprise infra.
3+ years leading technical teams or service domains.
Strong understanding of enterprise networking, firewalls, wireless, WAN, and cloud connectivity.
Experience with ITSM, governance, change control, and incident leadership.
Ability to align priorities with business users and technical stakeholders.
Responsibilities
Own service delivery and operational performance for enterprise connectivity services (datacenter edge, LAN/WAN, wireless, cloud).
Set priorities, service objectives, and operational expectations aligned with IT strategy.
Directly manage connectivity engineers/leads and oversee workload, on-call, and staffing.
Lead performance management: goals, coaching, evaluations, and development.
Partner with infrastructure, cloud, security, and support teams for coordinated delivery.
Ensure governance for incidents, changes, configuration standards, and security controls.
Oversee vendor and carrier relationships, escalations, and service performance reviews.
Participate in budgeting, forecasting, lifecycle planning, and cost optimization for connectivity services.
Translate strategy and roadmap priorities into executable team plans.
Monitor service health, risks, and technical debt; drive improvements.
Champion standardization, automation, and customer-service culture.
Skills
People leadership
Communication
Stakeholder management
IT service management
Change management
Incident leadership
Network/IT strategy
Education
Bachelor's degree in IT/ CS/ Engineering/ Business or related field
Tools
ITIL
CCNP/CCIE
PCNSE
Fortinet
Azure/AWS networking certs
Job description
HDR is seeking a seasoned networking and infrastructure leader to own the delivery of enterprise connectivity services. You will oversee a team of connectivity engineers, drive strategy for datacenter edge, LAN/WAN, and cloud connectivity, and collaborate with security, architecture, and service-management teams to ensure reliable operations and cost-effective delivery. This role requires strong leadership and communication in a dynamic environment.