Senior eCommerce Growth & Ops Leader

Henkel; Rocky Hill (CT); On-site; USD 115,000 - 137,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance

Financial: 401k matching

Family Support

Career Growth

Job summary

Henkel Corporation is seeking a seasoned digital commerce leader in the United States to drive performance and optimize its eCommerce ecosystem. You will own website operations, SEO strategy, and marketplace performance, including Amazon capabilities in the region, while collaborating across Marketing, Sales, and IT for a superior customer journey.

You will manage end-to-end operations, monitor platform health, and lead development efforts, with a focus on revenue growth and profitable eCommerce

Qualifications

• Bachelor’s degree in marketing, business, economics, or related field; Master’s a plus.
• 5+ years in B2B/B2C eCommerce or digital growth roles.
• Proven experience with eCommerce platforms, SEO, and digital customer experiences.
• Strong understanding of marketplace management and promotions.
• Experience with website development, product owners, and cross-functional teams.

Responsibilities

• Drive performance, optimization, and evolution of Henkel's digital commerce ecosystem.
• Own website operations, SEO strategy, marketplace performance, and customer journeys.
• Lead 3rd party eCommerce (Amazon) capabilities in the region with partners.
• Bridge Marketing, Sales, Customer Service, IT for a seamless digital experience.
• Own health, performance and operations of B2B eCommerce platforms and partners.
• Manage end-to-end website operations, governance and optimization initiatives.
• Monitor platform stability, functionality, performance metrics, and CX.
• Lead feature requests and gather requirements for development teams.
• Participate in roadmap planning, testing, deployment and improvements.
• Drive self-service capabilities and post-purchase enhancements.
• Collaborate with marketing to support SEO and acquisition goals.
• Own sales performance, profitability and account health across channels.
• Develop marketplace growth strategies for revenue and share growth.
• Monitor product availability, pricing, promotions, visibility and content.
• Evaluate emerging eCommerce tech, AI, and automation solutions.

Skills

Digital commerce

SEO strategy

eCommerce platforms

Cross-functional leadership

Data analytics

AI marketing

Stakeholder management

Education

Bachelor’s degree in marketing/business

Tools

Amazon Vendor Central

CRM tools

Digital analytics tools

Job description

Henkel Corporation is seeking a seasoned digital commerce leader in the United States to drive performance and optimize its eCommerce ecosystem. You will own website operations, SEO strategy, and marketplace performance, including Amazon capabilities in the region, while collaborating across Marketing, Sales, and IT for a superior customer journey.

You will manage end-to-end operations, monitor platform health, and lead development efforts, with a focus on revenue growth and profitable eCommerce