Senior E-Billing Coordinator

The Oneil Search Group; United States; On-site; USD 50,000 - 80,000; Full time

Job summary

The Oneil Search Group is seeking an individual for an e-billing support role. Your primary responsibilities will include supporting the implementation and administration of e-billing platforms, managing billing issues, and ensuring compliance with client guidelines.

Ideal candidates will have experience in e-billing processes and strong analytical skills. This role is vital for ensuring timely collections and proper billing practices across various platforms.

Qualifications

• Experience in e-billing processes and systems.
• Strong analytical skills for resolving billing issues.

Responsibilities

• Support e-billing implementation aligned with firm’s policies.
• Assist with administration of e-billing data on platforms.
• Provide e-billing support to billing team and manage issues.
• Monitor invoices and track payment issues.
• Investigate e-billing rejections and delays.

Job description

Responsibilities

• Support all current and new e‑billing implementation and ensure that all e‑billing activity is aligned with the firm’s policies and procedures
• Support with the implementation of all current and new e‑billing client platforms, including billing uploads to e‑billing sites
• Assist with the Administration of e‑billing data on required e‑billing platforms
• Provide e‑billing support to the billing team and other departmental accounting areas, manage issue resolution and LEDES billing format
• Review client billing guidelines and ensure that billing rates are reconciled accurately between the firm’s accounting systems and e‑billing platforms
• Respond to requests for case estimates and provide budgets, forecasts and historical profitability
• Support process improvement and procedures for the e‑billing function
• Resolve e‑billing errors promptly for proper submissions according to client guidelines
• Validate set‑up, maintenance, and resolution of electronic billing errors
• Manage the e‑billing portion of the firm’s A/R, utilizing key e‑billing systems
• Track status of invoices uploaded; identify all issues to address client deductions and other issues
• Contact clients to resolve billing issues that hinder payment of outstanding A/R
• Investigate rejections, short payments, or delayed payments for e‑Bills and identify where timekeeper approval issues are hindering payment
• Review e‑Bills: investigate lack of approval, lack of payment, or rejection against payment terms, engagement letters, etc.
• Work efficiently with Finance, Administrative Assistants, or Partners to resolve timekeeper approval issues
• Monitor bills to ensure each payer has the most‑up‑to‑date information of all client payment terms, etc., coordinate with Finance and client contacts as necessary to prevent delays in payment
• Assist with technical e‑billing‑related issues at the request of Finance, Administrative Assistants, or the Billing & Collections Managers on an ad hoc basis
• Perform other duties as assigned