Billing Coordinator

Confidential; Philadelphia (Philadelphia County); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Confidential is seeking an E-Billing Coordinator to support billing operations for a national professional services organization. You will process electronic invoices, monitor submissions, and resolve discrepancies across billing systems.

The role involves collaboration with Billing Coordinators and the finance team to maintain data integrity and timely invoice acceptance. The ideal candidate has an associate degree in business or accounting (or equivalent experience) and at least 3 years in a

Qualifications

• Associate degree in business, accounting, or related field or equivalent experience.
• Minimum 3 years in legal billing or related accounting in a law firm or professional services.
• Familiar with Elite 3E, Elite Enterprise, or Aderant; experience with e-billing platforms such as eBillingHub or BillBlast.

Responsibilities

• Submit client invoices through e-billing platforms per Outside Counsel Guidelines.
• Track and monitor invoice submissions and acceptance in internal tools.
• Ensure invoices are received in vendor systems (Legal Tracker, T360, CounselLink).
• Perform first-level corrections to resolve e-billing issues and resubmit as needed.
• Monitor vendor sites for new matters and assist with accurate matter setup.
• Review rate approvals and communicate changes to Billing/Pricing teams.
• Support E-Billing Supervisor by identifying trends to reduce rejections/reductions.
• Maintain data integrity across billing systems with Finance team.
• Perform additional duties as assigned by E-Billing Supervisor.

Skills

Excel & Word

Attention to detail

Communication skills

Time management

Education

Associate degree in business, accounting or related

Tools

e-billing platforms (eBillingHub, BillBlast)

Vendor systems (Legal Tracker, T360, CounselLink)

Elite 3E / Elite Enterprise / Aderant

Job description

The E-Billing Coordinator plays a key role in supporting the billing operations of a large, national professional services organization. This role is responsible for processing and monitoring electronic invoice submissions, resolving billing discrepancies, and ensuring accurate matter and rate information across billing systems. The E-Billing Coordinator will work closely with Billing Coordinators and the broader finance team to maintain data integrity and support timely invoice acceptance across client vendor portals.

Key Responsibilities

• Submit client invoices through e-billing platforms in alignment with Outside Counsel Guidelines.
• Track and monitor invoice submissions and acceptance using internal e-billing tools.
• Ensure invoices are successfully received in vendor systems such as Legal Tracker, T360, CounselLink, and other similar platforms.
• Conduct first-level corrections to resolve e-billing issues, such as adjusting task codes or addressing block billing, and resubmit invoices as needed.
• Monitor vendor sites for new matters and collaborate with the Billing team to ensure accurate matter setup in internal financial systems.
• Review client sites for rate approvals and communicate rate changes to Billing and Pricing teams.
• Assist the E-Billing Supervisor by identifying trends and suggesting preventative actions to reduce invoice rejections and reductions.
• Help maintain data integrity within the billing system by coordinating closely with Billing and Finance team members.
• Perform additional duties as assigned by the E-Billing Supervisor.

Minimum Education & Experience Requirements

• Associate degree in business, accounting, or a related field, or equivalent professional experience.
• Prior experience in legal billing or related accounting functions.
• Minimum of 3 years of experience in a law firm or professional services environment.
• Familiarity with financial systems such as Elite 3E, Elite Enterprise, or Aderant.
• Experience using e-billing platforms such as eBillingHub or BillBlast and major vendor sites (e.g., T360, Legal Tracker, CounselLink).

Special Requirements

• Ability to work overtime or weekends when necessary to support billing deadlines.

Knowledge, Skills, and Abilities

• Strong proficiency in Microsoft Office, especially Excel and Word.
• High attention to detail and accuracy in processing billing information.
• Strong organizational and time management skills with the ability to prioritize work effectively.
• Excellent verbal and written communication abilities.
• Ability to collaborate with cross-functional teams, including Billing, Pricing, and Finance.
• Working knowledge of electronic billing systems and common client billing requirements.

Additional Desired Characteristics

• Experience coordinating billing processes within a large, multi-office organization.
• Familiarity with law firm billing structures, timekeeping practices, and Outside Counsel Guidelines.
• Ability to quickly learn new systems and adapt to process changes.
• Role may be performed fully remote; however, candidates must reside within reasonable commuting distance to a regional office location.
• Standard day-shift schedule, with flexibility required during peak billing periods.
• Limited travel may be required for training or team meetings.