Senior Billing Specialist

McLeod Software; Birmingham (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading software company in Birmingham, Alabama, is looking for a Senior Billing Specialist to ensure accurate and timely billing processes. In this role, you will validate billing data, manage adjustments, and resolve inquiries while supporting month-end close and reconciliations. The ideal candidate should have a minimum of 3 years of billing management experience and strong knowledge of billing systems. Proficiency in Microsoft Excel and experience with billing processing software are critical to success in this role.

Qualifications

• Minimum of 3 years of experience with operational billing management and support.
• Experience in a corporate accounting or finance environment is preferred.
• Strong knowledge of billing processes, management, and systems.

Responsibilities

• Prepare and issue customer invoices.
• Validate billing data and supporting documentation.
• Manage billing adjustments and corrections.
• Resolve billing inquiries and disputes.
• Support month-end billing close activities.

Skills

Billing processes

Attention to detail

Analytical skills

Clear communication

Proficiency with Excel

Education

Bachelor's degree

Tools

Billing processing software

NetSuite

Microsoft Office Suite

Job description

Description

The Senior Billing Specialist ensures accurate and timely billing by validating data, applying contractual terms, and resolving customer inquiries and adjustments. This role supports month-end close, reconciliations, and reporting while partnering with Billing and Accounting to maintain customer-level accuracy, support collections, and uphold the integrity of financial records.

Essential Duties And Responsibilities

• Prepare and issue customer invoices
• Validate billing data and supporting documentation
• Apply billing terms and customer requirements
• Manage billing adjustments and corrections
• Resolve billing inquiries and disputes
• Maintain customer billing setup and contractual billing information
• Support and assist internal departments as it relates to customer collection and billing efforts
• Perform reconciliations and billing quality assurance
• Execute month-end billing close activities
• Produce billing reports and metrics
• Support the Billing Manager and Accounting Department in ensuring customer level accuracy
• Perform customer payment application, as deemed necessary
• Other accounting projects, as deemed necessary

Competencies

• Ability to learn internal software and systems
• Strong knowledge of billing processes
• High attention to detail and accuracy in documentation
• Strong analytical skills
• Clear and professional communication with customers and internal teams
• Proficiency with billing systems and Microsoft Excel

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum of 3 years of experience with operational billing management and support, required
• Experience in a corporate accounting or finance environment, preferred
• Strong knowledge of billing processes, management, and systems
• Bachelor’s degree, preferred
• Intermediate knowledge of Microsoft Office Suite
• Experience with billing processing software, required
• Experience with NetSuite, preferred