Senior E-Billing Coordinator

The ONeil Search Group; New York (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

Top global law firm is seeking a Senior E-Billing Coordinator based out of our New York, DC, Chicago, Dallas, or Houston office.

A minimum of six years’ experience and working knowledge of 3E and/or Aderant are required. The role involves supporting e-billing platforms, managing LEDES format, and ensuring client guidelines are followed.

Qualifications

• Six+ years of e-billing experience, including tracking status and troubleshooting with clients’ staff.
• Bachelor’s degree required.
• Working knowledge of 3E and/or Aderant required.
• Proficient in Microsoft Excel and Word.
• Knowledge of e-billing vendor software.

Responsibilities

• Support all current and new e-billing implementations and ensure alignment with the firm’s policies.
• Assist with the administration of e-billing data on required platforms.
• Provide e-billing support to the billing team and other accounting areas; manage issue resolution and LEDES billing format.
• Review client billing guidelines and ensure rates reconcile between accounting systems and e-billing platforms.
• Respond to requests for case estimates and provide budgets, forecasts and historical profitability.
• Support process improvements for e-billing functions and resolve e-billing errors promptly.
• Validate set-up, maintenance, and resolution of electronic billing errors.
• Manage the e-billing portion of the firm’s accounts receivable; track invoice status and address client deductions.

Skills

e-billing experience

strong communication skills

Microsoft Excel

Microsoft Word

knowledge of e-billing vendor software

Education

Bachelor's degree

Tools

3E

Aderant

Job description

Top global law firm is seeking a Senior E-Billing Coordinator based out of our New York, DC, Chicago, Dallas, or Houston office.

A minimum of six years’ experience

Working knowledge of 3E and/or Aderant required

• Support all current and new e-billing implementation and ensure that all e-billing activity is aligned with the firm’s policies and procedures
• Support with the implementation of all current and new e-billing client platforms, including billing uploads to e-billing sites
• Assist with the Administration of e-billing data on required e-billing platforms
• Provide e-billing support to the billing team and other departmental accounting areas, manage issue resolution and LEDES billing format
• Review client billing guidelines and ensure that billing rates are reconciled accurately between the firm’s accounting systems and e-billing platforms
• Respond to requests for case estimates and provide budgets, forecasts and historical profitability
• Support process improvement and procedures for the e-billing function
• Resolve e-billing errors promptly for proper submissions according to client guidelines
• Validate set-up, maintenance, and resolution of electronic billing errors
• Manage the e-billing portion of the firm’s A/R, utilizing key e-billing systems
• Track status of invoices uploaded; identify all issues to address client deductions and other issues
• Contact clients to resolve billing issues that hinder payment of outstanding A/R
• Investigate rejections, short payments, or delayed payments for e-Bills and identify where timekeeper approval issues are hindering payment
• Review e-Bills: investigate lack of approval, lack of payment, or rejection against payment terms, engagement letters, etc.
• Work efficiently with Finance, Administrative Assistants, or Partners to resolve timekeeper approval issues
• Monitor bills to ensure each payer has the most-up-to-date information of all client payment terms, etc., coordinate with Finance and client contacts as necessary to prevent delays in payment
• Assist with technical e-billing-related issues at the request of Finance, Administrative Assistants, or the Billing & Collections Managers on an ad hoc basis
• Perform other duties as assigned

Qualifications:

• Minimum of six plus years’ of e-billing experience, (including tracking status, troubleshooting and working with clients’ staff to resolve problems) or comparable experience in a corporate legal billing unit
• Bachelor’s degree required
• Working knowledge of 3E and/or Aderant required
• Proficient in Microsoft Excel and Word
• Strong communication skills essential for interaction with other teams within the accounting department, the wider firm, and external organization
• Knowledge of e-billing vendor software