Senior DWDM & Ethernet Solutions Engineer — Remote

Lumen; Montpelier (VT); On-site; USD 85,000 - 113,000; Full time

Benefits offered by this job

Remote work

Job summary

Lumen is seeking a Senior Customer Solutions Engineer to deliver end-to-end solutions for customer orders, engineering wavelength and Ethernet capacity to meet technical requirements. This role focuses on interpreting customer specifications and collaborating across internal teams to fulfill requests with efficiency and accuracy.

Located for a work-from-home position within the United States, the candidate should have DWDM experience, SQL proficiency, and strong communication skills, with

Qualifications

• Bachelor's degree or 5+ years of relevant experience.
• Experience with Ciena 6500 DWDM system.
• Experience designing DWDM system plans.
• SQL experience.
• Clear written and verbal communication skills.

Responsibilities

• Performs detailed and complex solutioning for Wavelength and Ethernet orders.
• Triggers projects utilizing feasible, practical and economical means.
• Performs engineering work and design/evaluation of equipment and devices.
• Skilled in planning and/or engineering.

Skills

Bachelor's degree or 5+ years of exp

Ciena 6500 DWDM

DWDM system design

SQL

Written and verbal communication

Education

Bachelor's degree

Job description

Lumen is seeking a Senior Customer Solutions Engineer to deliver end-to-end solutions for customer orders, engineering wavelength and Ethernet capacity to meet technical requirements. This role focuses on interpreting customer specifications and collaborating across internal teams to fulfill requests with efficiency and accuracy.

Located for a work-from-home position within the United States, the candidate should have DWDM experience, SQL proficiency, and strong communication skills, with