Senior DSP Growth & Operations Coach

Socket.dev; Nashville (TN); Hybrid; USD 110,000 - 149,000; Full time

Job summary

Amazon Logistics (AMZL) is seeking a Senior Business Coach to manage a portfolio of Delivery Service Partner owners within the Amazon delivery network, guiding them from pre-launch to mature-state optimization.

You will provide strategic guidance, drive financial performance, operational efficiency, and safety standards, and collaborate with cross-functional teams across operations, compliance, legal, and finance to implement data-driven recommendations.

Qualifications

• 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience.
• Bachelor's degree in a relevant field or equivalent work experience.
• Strong communication and strategic thinking skills are expected.

Responsibilities

• Lead DSP owners through launch, scaling, and seasonal optimization.
• Provide financial and operational optimization consulting.
• Develop scalable processes to ensure consistent performance metrics.
• Collaborate with cross-functional stakeholders across operations, compliance, legal, and finance.
• Deliver data-driven reviews with benchmarking analyses.

Skills

Account management

Relationship management

Small business logistics

Vendor management

Analytics

Strategic problem-solving

Education

Bachelor's degree

Job description

Amazon Logistics (AMZL) is seeking a Senior Business Coach to manage a portfolio of Delivery Service Partner owners within the Amazon delivery network, guiding them from pre-launch to mature-state optimization.

You will provide strategic guidance, drive financial performance, operational efficiency, and safety standards, and collaborate with cross-functional teams across operations, compliance, legal, and finance to implement data-driven recommendations.