Senior DSP Growth & Strategy Coach

Amazon; Factoria (WA); Hybrid; USD 122,000 - 166,000; Full time

Job summary

Amazon in Bellevue, WA seeks a Senior Business Coach to guide Delivery Service Partners through launch, growth, and optimization. You will drive financial and operational improvements, develop scalable processes, and collaborate with cross-functional teams to enhance network performance.

The role requires strategic thinking, travel, and stakeholder engagement across the DSP ecosystem, delivering measurable business outcomes for rural expansion and service diversification.

Qualifications

• 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience.
• Bachelor's degree.
• 8+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience (preferred)

Responsibilities

• Lead DSP owners through launch, scaling, and seasonal optimization.
• Advise on financial management and operational optimization.
• Develop scalable processes to ensure consistent metrics.
• Support strategic changes in DSP operations, including rural delivery.
• Conduct data-driven reviews with performance insights.
• Evaluate and interview DSP candidates for standards.
• Plan and execute network capacity management.
• Engage DSP community via local events and initiatives.
• Build relationships with regional stakeholders.
• Identify inefficiencies and drive process improvements.
• Design solutions to boost program effectiveness and DSP experience.
• Drive strategic initiatives and tactical execution.
• Set priorities and long-term account strategies.
• Navigate ambiguous environments to align cross-functional priorities.
• Assess and balance solution design with efficiency.
• Resolve complex business challenges with analysis and escalation.
• Foster cross-unit collaboration and stakeholder management.
• Maintain partnerships with stakeholders and communicate effectively.
• Deliver executive-level presentations and recommendations

Skills

Account/Relationship Management

Small Business Logistics

Retail/Vendor/Supplier Management

Education

Bachelor's degree

Job description

Amazon in Bellevue, WA seeks a Senior Business Coach to guide Delivery Service Partners through launch, growth, and optimization. You will drive financial and operational improvements, develop scalable processes, and collaborate with cross-functional teams to enhance network performance.

The role requires strategic thinking, travel, and stakeholder engagement across the DSP ecosystem, delivering measurable business outcomes for rural expansion and service diversification.