Senior DSP Growth & Operations Coach (Hybrid)

Amazon; Bellevue (WA); Hybrid; USD 122,000 - 166,000; Full time

Job summary

Amazon Logistics is seeking a Senior Business Coach to guide Delivery Service Partner owners through launch, scaling, and optimization. You will act as a trusted advisor, enabling DSPs to build healthy, sustainable businesses while aligning with Amazon’s strategic delivery network goals.

The role requires strong analytical and problem-solving skills, cross-functional collaboration, and the ability to drive data-driven decisions that improve financial performance, efficiency, and safety across

Qualifications

• 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience.
• Bachelor's degree

Responsibilities

• Lead DSP owners through launch, growth, and seasonal optimization.
• Provide financial and operational advisory for DSPs.
• Develop scalable processes with measurable performance metrics.
• Support strategic changes in new service types and rural expansion.
• Conduct data-driven reviews and benchmark performance across the network.
• Collaborate with cross-functional teams including operations, compliance, legal, and finance.
• Communicate strategic recommendations through executive-level presentations.

Skills

Account management

Relationship management

Small business logistics

Retail/vendor management

Education

Bachelor's degree

Job description

Amazon Logistics is seeking a Senior Business Coach to guide Delivery Service Partner owners through launch, scaling, and optimization. You will act as a trusted advisor, enabling DSPs to build healthy, sustainable businesses while aligning with Amazon’s strategic delivery network goals.

The role requires strong analytical and problem-solving skills, cross-functional collaboration, and the ability to drive data-driven decisions that improve financial performance, efficiency, and safety across