Senior Document Services Lead — Mentorship & Workflow

Opensity Solutions; Phoenix, Northern (AZ, KY); Hybrid; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Senior Document Services Specialist to support law firms and financial services clients by creating, revising, and converting documents with MS Office, PDF tools, and transcription software. You will edit complex documents and coordinate projects while handling confidential materials.

The role requires 3+ years in document outsourcing or the legal industry, strong proofreading skills, and the ability to train and mentor team members as needed.�

Qualifications

• HS Diploma or GED required.
• 3+ years in document outsourcing or legal industry preferred.
• Ability to learn responsibilities via in-person, remote, and self-guided learning.
• Strong initiative; able to work independently with minimal supervision.
• Working knowledge of Microsoft applications (Outlook, Word, Excel, PowerPoint).
• Experience with Adobe Acrobat or Kofax for PDF manipulation is a plus.
• Excellent spelling, grammar, punctuation, sentence structure and proofreading.
• Ability to organize and prioritize multiple assignments and work under pressure.

Responsibilities

• Create, revise, reformat, and convert documents using MS Office, PDF tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, charts.
• Provide coordination and administrative support for special projects.
• Handle time-sensitive and confidential materials efficiently.
• Perform diagnostic activities related to document inconsistencies.
• Transcribe audio and deposition transcripts as required.
• Spell check, proofread, and cross-check documents for accuracy.
• Maintain up-to-date knowledge of document applications and upgrades.

Skills

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

Education

HS Diploma or GED

Tools

Adobe Acrobat

Kofax

Job description

Opensity Solutions is seeking a Senior Document Services Specialist to support law firms and financial services clients by creating, revising, and converting documents with MS Office, PDF tools, and transcription software. You will edit complex documents and coordinate projects while handling confidential materials.

The role requires 3+ years in document outsourcing or the legal industry, strong proofreading skills, and the ability to train and mentor team members as needed.�