Document Services Specialist

Opensity Solutions; Phoenix (AZ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Document Services Specialist to support law firms and professional services by streamlining business document workflows. You will prepare complex documents, revise formats, and convert files using Microsoft Office, PDF tools, and transcription software.

The role requires attention to detail, the ability to multi-task, and independent work with minimal supervision. Compensation includes an hourly rate up to 24.00 USD and a comprehensive benefits package.

Qualifications

• High school diploma or GED required.
• Experience in document outsourcing or legal industry preferred.
• Ability to learn responsibilities via training and self-guided learning.
• Ability to multi-task with strong attention to detail and work independently.

Responsibilities

• Create, revise, reformat, and convert documents using MS Office, PDF tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, charts.
• Provide coordination and administrative support for special projects.
• Handle time-sensitive and confidential materials.
• Diagnose and resolve document inconsistencies.
• Transcribe audio and digital dictation including deposition transcripts.
• Spell check and proofread for accuracy.

Skills

Attention to detail

Multi-tasking

Independent work

Strong initiative

Education

HS Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Outlook

Adobe Acrobat

Kofax

Job description

About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

SUMMARY

A Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations.

RESPONSIBILITIES

• Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
• Prepare and edit complex documents, spreadsheets, charts
• Provide coordination and administrative support for special projects
• Efficient handling of time sensitive and confidential materials
• Perform document diagnostic activities related to troubleshooting documents inconsistencies
• Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required
• Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
• Strive to increase skillset knowledge level by participating in company training courses, research, and onsite training sessions

REQUIREMENTS

• HS Diploma or GED
• 1+ year working in document outsourcing or legal industry preferred
• Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
• Ability to multi-task with strong attention to detail
• Strong initiative required; ability to work independently with minimal direct supervision
• Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
• Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus

The Compensation range for this role is up to 24.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Opensity is committed to fostering an inclusive, equitable, and accessible workplace.

We believe diverse perspectives strengthen our teams and the work we do for our clients.

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

Respect

We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability

We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.

Collaboration

We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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