Overnight Document Production Specialist

Opensity Solutions; Nashville, Northern (TN, KY); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is a leading tech-enabled managed services organization serving law firms, financial institutions, and professional services firms. We seek a Document Services Specialist to support document management and administrative processes that drive efficiency and exceptional service.

This role follows a Friday through Monday overnight schedule from 8:30 PM CST to 7:30 AM CST. The position requires an HS Diploma or GED, 1+ year in document outsourcing or legal industry, and

Qualifications

• HS Diploma or GED required.
• 1+ year working in document outsourcing or legal industry preferred.
• Ability to learn responsibilities through training and self-guided learning.
• Ability to multi-task with strong attention to detail; take initiative and work independently.
• Experience with Microsoft applications (Outlook, Word, Excel, PowerPoint).
• Experience with PDF tools such as Adobe Acrobat or Kofax is a plus.

Responsibilities

• Create, revise, reformat, and convert documents using Microsoft Office, PDF tools, and transcription software.
• Prepare and edit complex documents, spreadsheets, charts.
• Provide coordination and administrative support for special projects.
• Efficient handling of time sensitive and confidential materials.
• Perform document diagnostic activities related to troubleshooting inconsistencies.
• Transcribe audio and deposition transcripts as required.
• Spell check, proofread and cross-check documents for accuracy.

Skills

Attention to detail

Independent work

Education

HS Diploma or GED

Tools

Microsoft Office

Adobe Acrobat

Kofax

Job description

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

As a Document Services Specialist, you will play a vital role in helping our clients streamline their business operations. In this position, you will support critical document management and administrative processes that drive efficiency and deliver exceptional service. This role follows a Friday through Monday overnight schedule from 8:30 PM CST to 7:30 AM CST.

RESPONSIBILITIES

• Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
• Prepare and edit complex documents, spreadsheets, charts
• Provide coordination and administrative support for special projects
• Efficient handling of time sensitive and confidential materials
• Perform document diagnostic activities related to troubleshooting documents inconsistencies
• Create and/or revise work product using direct keyboard entry, scanner or electronic conversion methods of input; transcribes audio and digital dictation including deposition transcripts as required
• Spell check, proofread and/or cross-check documents to ensure accuracy and completeness
• Strive to increase skillset knowledge level by participating in company training courses, research, and onsite training sessions

REQUIREMENTS

• HS Diploma or GED
• 1+ year working in document outsourcing or legal industry preferred
• Ability to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learning
• Ability to multi-task with strong attention to detailStrong initiative required; ability to work independently with minimal direct supervision
• Working knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)
• Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plus

The Compensation range for this role is up to 28.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

#LI-MM1

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided. Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions. Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community. Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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