Senior Dock & Door Technician — Own Critical Uptime

Socket.dev; Charlotte (NC); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Life insurance

Disability insurance

Premium tools

Training & certifications

Advancement opportunities

Job summary

DuraServ is looking for experienced field technicians who diagnose with precision, install with pride, and own the outcome. You’ll work on commercial dock and door systems on site, troubleshoot root causes, and perform installations to manufacturer standards.

You’ll read manuals and wiring diagrams, use hand tools, welding equipment, and fabrication gear, document every service with detailed notes, and maintain a safe, compliant job site.

Qualifications

• Valid, current state-issued driver's license; field travel to customer sites is daily.
• Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds.
• High School Diploma or equivalent; trade school certificate or diploma valued.
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
• 3+ years of hands-on experience with commercial dock and door systems.

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems
• Perform mechanical and electrical troubleshooting across a wide range of equipment types — you diagnose root causes, not symptoms
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately
• Maintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards — no shortcuts, no exceptions
• Document all service activity with precision — work performed, parts used, and recommendations for future maintenance
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling
• Support teammates on larger installations and remain flexible to changing schedules — you understand that the team wins or loses together

Skills

Problem solving

Mechanical & electrical understanding

Self-management

Customer communication

Safety consciousness

Education

High School Diploma or equivalent

Trade school certificate or diploma

Tools

Welding equipment

Hand tools

Power tools

Fabrication tools

Job description

DuraServ is looking for experienced field technicians who diagnose with precision, install with pride, and own the outcome. You’ll work on commercial dock and door systems on site, troubleshoot root causes, and perform installations to manufacturer standards.

You’ll read manuals and wiring diagrams, use hand tools, welding equipment, and fabrication gear, document every service with detailed notes, and maintain a safe, compliant job site.