Senior Commercial Dock & Door Technician

Socket.dev; Cincinnati (OH); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Job summary

DuraServ is seeking experienced field technicians to diagnose, install, and service commercial dock and door equipment on customer sites across the U.S. and Canada.

You will own complex service calls, read manuals and diagrams, and work independently to ensure installations meet manufacturer standards. The role emphasizes diagnosing root causes, proper documentation, and clear communication with customers, with emphasis on safety and on-time completion.

Qualifications

• Valid, current state-issued driver's license — field travel to customer sites is daily
• Ability to meet physical demands outdoors, frequent ladder use, and lifting up to 50 pounds
• 3+ years of hands-on experience with commercial dock and door systems
• Hands-on experience with welding, mechanical systems, hydraulics, or electrical work

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems
• Perform mechanical and electrical troubleshooting across a wide range of equipment types — you diagnose root causes, not symptoms
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately
• Document all service activity with precision — work performed, parts used, and recommendations for future maintenance
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling
• Support teammates on larger installations and remain flexible to changing schedules — you understand that the team wins or loses together

Skills

Diagnostics

Mechanical systems

Electrical systems

Self-management

Communication

Physical fitness

Education

High School Diploma or equivalent

Trade school certificate

Tools

Welding

Fabrication tools

Hydraulics

Reading diagrams

Job description

DuraServ is seeking experienced field technicians to diagnose, install, and service commercial dock and door equipment on customer sites across the U.S. and Canada.

You will own complex service calls, read manuals and diagrams, and work independently to ensure installations meet manufacturer standards. The role emphasizes diagnosing root causes, proper documentation, and clear communication with customers, with emphasis on safety and on-time completion.