Senior Commercial Dock & Door Tech — Autonomy & Impact

Socket.dev; Pittsburgh (Allegheny County); On-site; USD 34,440,000 - 55,104,000; Full time

Benefits offered by this job

Competitive pay

Full benefits package

401K with company match

Life insurance

Disability insurance

Tools & training

Performance-based advancement

Job summary

DuraServ is seeking experienced field technicians to diagnose, install, and maintain commercial dock and door equipment on-site at customer sites. You’ll own service calls, read manuals and diagrams, and deliver lasting solutions.

A valid driver’s license is required; you must perform fieldwork outdoors, lift up to 50 pounds, and have 3+ years’ hands-on dock/door experience. The role offers autonomy, competitive pay, and full benefits.

Qualifications

• Valid, current state-issued driver's license — field travel to customer sites is daily
• Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly
• High School Diploma or equivalent — trade school certificate or diploma accepted and valued
• Hands‑on experience with welding, mechanical systems, hydraulics, or electrical work
• 3+ years of hands‑on experience with commercial dock and door systems — including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment

Responsibilities

• Install, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systems
• Perform mechanical and electrical troubleshooting across a wide range of equipment types — you diagnose root causes, not symptoms
• Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed
• Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accurately
• Maintain a safe, clean job site and comply with OSHA safety policies, PPE requirements, and fall protection standards
• Document all service activity with precision — work performed, parts used, and recommendations for future maintenance
• Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without overselling

Education

High School Diploma or equivalent

Hands‑on welding/mechanical/electrical experience

3+ years hands‑on dock/door experience

Job description

DuraServ is seeking experienced field technicians to diagnose, install, and maintain commercial dock and door equipment on-site at customer sites. You’ll own service calls, read manuals and diagrams, and deliver lasting solutions.

A valid driver’s license is required; you must perform fieldwork outdoors, lift up to 50 pounds, and have 3+ years’ hands-on dock/door experience. The role offers autonomy, competitive pay, and full benefits.