Senior Dispatcher - Northern CA Field Ops Lead

First Glass Promotion; Rancho Cordova (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

First Glass Promotion is seeking an experienced Dispatch Manager to lead resource allocation and manage complex projects in California. You will optimize inspector schedules, oversee certification management, and improve processes using Salesforce. The ideal candidate has over 5 years in construction dispatching, proficient in logistics coordination, and possesses comprehensive knowledge of Northern California geography. Join a team committed to quality and equal opportunity employment.

Qualifications

• 5+ years of experience in construction dispatching, logistics coordination, or field operations management.
• Deep understanding of construction testing and inspection scopes, including familiarity with DSA/HCAI requirements.
• Proven ability to manage a functional team or lead department-wide initiatives.

Responsibilities

• Lead daily coordination of inspectors and technicians across Northern California.
• Serve as the primary dispatcher for high-priority or complex projects.
• Audit and verify dispatched personnel's specific credentials.
• Identify bottlenecks in the dispatch workflow and implement improvements.
• Act as the first point of contact for urgent client requests.
• Provide guidance and training to junior dispatchers.

Skills

Construction dispatching

Logistics coordination

Problem-solving

Salesforce expertise

Geographic knowledge of Northern California

Tools

Salesforce

Job description

First Glass Promotion is seeking an experienced Dispatch Manager to lead resource allocation and manage complex projects in California. You will optimize inspector schedules, oversee certification management, and improve processes using Salesforce. The ideal candidate has over 5 years in construction dispatching, proficient in logistics coordination, and possesses comprehensive knowledge of Northern California geography. Join a team committed to quality and equal opportunity employment.