Emergency Dispatch & Office Operations Lead

Comfort City Mechanical Inc; San Diego (CA); On-site; Full time

Benefits offered by this job

401(k)

Company parties

Employee discounts

Paid time off

Competitive Compensation

Job summary

A local service provider in San Diego is looking for a skilled Dispatcher/Office Manager. You'll handle emergency and non-emergency calls, prioritize tasks, and coordinate with technicians to ensure timely job completion. The ideal candidate will possess strong communication skills, exceptional organization, and the ability to multitask efficiently under pressure. Previous experience in a similar role is essential. Competitive compensation and benefits are offered.

Qualifications

• Previous experience as a Dispatcher or in a similar position.
• Understanding of best practices for emergency response situations.
• Strong verbal and written communication skills.

Responsibilities

• Receive inbound emergency and non-emergency calls.
• Prioritize calls according to the level of urgency.
• Transmit information to the appropriate person or department.
• Monitor status of technicians.
• Manage maintenance contracts.

Skills

Excellent communication skills

Data entry skills

Ability to multitask

Organizational skills

Ability to work under pressure

Education

High school diploma/GED

Job description

A local service provider in San Diego is looking for a skilled Dispatcher/Office Manager. You'll handle emergency and non-emergency calls, prioritize tasks, and coordinate with technicians to ensure timely job completion. The ideal candidate will possess strong communication skills, exceptional organization, and the ability to multitask efficiently under pressure. Previous experience in a similar role is essential. Competitive compensation and benefits are offered.