Senior Director, Team Member & Labor Relations

Seminole Hard Rock; Las Vegas (NV); On-site; USD 170,000 - 230,000; Full time

Job summary

Hard Rock Hotel & Casino Las Vegas is seeking a Director of Team Member and Labor Relations to lead all team member relations and labor relations initiatives across the property, partnering with executive leadership and People & Culture teams to ensure compliant, fair workplace practices.

The role requires strategic oversight, investigations, contract management, and collaboration with legal counsel to navigate union relations and complex workplace issues, while upholding brand standards and a

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field from an accredited institution required.
• Minimum of 10 years of progressive experience in team member relations, employee relations, or labor relations.
• At least 7 years of leadership experience managing ER/LR teams or functions within a large, complex organization.
• Demonstrated experience supporting union-eligible or unionized workforces, including negotiations, grievances, and arbitrations.
• Strong knowledge of federal, state, and local employment laws and labor regulations.

Responsibilities

• Develop and execute comprehensive team member relations and labor relations strategy designed to foster engagement, accountability, performance, and compliance.
• Provide strategic leadership and oversight of all employees and labor relations matters, including investigations, corrective action, grievances, arbitrations, and conflict resolution.
• Serve as the primary point of contact and relationship leader for union leadership, representatives, and labor partners, ensuring constructive and collaborative relationships.
• Partner with executive leadership, department leaders, and Talent Business Partners to proactively address workplace issues and mitigate risk.
• Ensure consistent and equitable application of policies, procedures, and performance management practices across the property.
• Oversee compliance with all federal, state, local, and gaming-related employment laws and regulations.
• Direct the daily operations of the Team Member Relations function, including supervision, coaching, and development of ER/LR professionals.
• Lead and support complex workplace investigations, documenting findings and recommending appropriate, legally sound outcomes.
• Manage labor contracts, interpret contract language, and ensure adherence to negotiated agreements.
• Collaborate with Legal and external labor counsel on sensitive or high-risk matters.
• Develop, update, and communicate employee relations and workplace conduct policies as needed.
• Oversee compliance training, reporting, audits, and records management related to team member relations.
• Utilize HRIS analytics and workforce data to identify trends, risks, and opportunities for proactive intervention.
• Support leadership with performance counseling strategies and improvement plans that drive accountability and engagement.
• Ensure offboarding and separations are handled respectfully, consistently, and in compliance with policy and law.
• Represent Team Member Relations leadership in cross-functional initiatives, hearings, negotiations, and executive discussions.
• Promote Hard Rock's culture, values, ethical standards, and commitment to fairness and respect in all employment practices.

Skills

Leadership

Negotiation

Conflict resolution

Communication

Education

Bachelor's degree in HR/Business

Tools

HRIS platforms

Job description

Hard Rock Hotel & Casino Las Vegas is seeking a Director of Team Member and Labor Relations to lead all team member relations and labor relations initiatives across the property, partnering with executive leadership and People & Culture teams to ensure compliant, fair workplace practices.

The role requires strategic oversight, investigations, contract management, and collaboration with legal counsel to navigate union relations and complex workplace issues, while upholding brand standards and a