Senior Director, Professional Liability Claims

Munich Re Group; Philadelphia (Philadelphia County); On-site; USD 227,000 - 348,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

401k match

Retirement savings plan

Paid holidays and PTO

Annual bonus

Health and wellness programs

Volunteer time off

Tuition assistance

Corporate matching gifts

Job summary

Munich Re Specialty - North America seeks a Head of Professional Liability Claims to lead a multi-disciplinary claims team across Commercial space, including Financial & Professional Lines, Healthcare, and Public Entity lines.

You will implement Claims Best Practices, collaborate with Underwriting and Actuarial leadership, and drive high-quality outcomes while fostering a culture of positivity and inclusion. This role sits on the leadership team and reports to the Chief Claims Officer.

Qualifications

• 10+ years of claims and/or relevant legal experience.
• 3+ years of management experience with a proven leadership record.
• Experience handling public entity multi-line E&O, malpractice, D&O, EPLI, cyber, fiduciary, crime, and transactional liability.
• Superior coverage analytic ability.
• Strong team-building and inspirational leadership.
• Excellent and diplomatic communicator.
• Expansive insurance industry understanding.
• Customer-service oriented and adaptable.
• Innovative, curious, with a focus on continuous learning.

Responsibilities

• Provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense/vendor management, and settlement in accordance with Claims Best Practices.
• Monitor strategy on high exposure, litigated, coverage, and complex claims to ensure optimal claim outcome and timely escalation involvement of Practice Lead, Head of Claims and other MRS-NA key stakeholders.
• Help team continually achieve professional goals and hone skills to meet team members' development and career objectives.
• Communicate and present key claim issues, identify helpful initiatives and provide feedback to Claims leadership and other MRS-NA stakeholders, including Underwriting, Actuarial, and Operations.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service. Reinforce and support the integration of Complex Claims team by modeling and promoting a culture of positivity and inclusion.
• Seek feedback from team to foster maximum employee engagement

Skills

Leadership

Claims management

Public entity experience

E&O/Professional liability

Communication

Insurance industry knowledge

Team building

Curiosity & learning

Job description

Munich Re Specialty - North America seeks a Head of Professional Liability Claims to lead a multi-disciplinary claims team across Commercial space, including Financial & Professional Lines, Healthcare, and Public Entity lines.

You will implement Claims Best Practices, collaborate with Underwriting and Actuarial leadership, and drive high-quality outcomes while fostering a culture of positivity and inclusion. This role sits on the leadership team and reports to the Chief Claims Officer.