Senior Director, Professional Liability Claims

Munich Re Group; Atlanta (GA); Sur place; USD 227 000 - 348 000; Plein temps

Avantages offerts par ce poste

Health insurance

Wellness program

Life insurance

Disability insurance

401k match

Paid time off

Annual bonus eligibility

Tuition assistance

Corporate matching gifts

Volunteer time off

Résumé du poste

Munich Re Specialty - North America is seeking a Head of Professional Liability Claims to lead a multi-disciplinary team within Commercial space, covering Financial & Professional Lines, Healthcare, and related programs. The role sits on the MRSNA Leadership Team and reports to the Chief Claims Officer.

The position focuses on executing Claims Best Practices, guiding strategy, and driving a culture of positivity and inclusion across the organization. Location flexibility across major U.S.

Qualifications

• 10 years or more of claims and/or relevant legal experience.
• Strong record of demonstrated leadership.
• Excellent and diplomatic communicator.
• Expansive insurance business understanding.
• Fair, adaptable, and approachable.
• Customer-service and relationship-oriented.

Responsabilités

• Manage and provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense/vendor management, and settlement in accordance with Claims Best Practices.
• Monitor and oversee strategy on high exposure, litigated, coverage, and complex claims to ensure optimal claim outcome and timely escalation involvement of Practice Lead, Head of Claims and other MRS-NA key stakeholders.
• Help team continually achieve professional goals and hone skills to meet team members' development and career objectives.
• Communicate and present key claim issues, identify helpful initiatives and provide feedback to Claims leadership and other MRS-NA stakeholders, including Underwriting, Actuarial, and Operations.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service. Reinforce and support the integration of Complex Claims team by modeling and promoting a culture of positivity and inclusion.
• Seek feedback from team to foster maximum employee engagement

Connaissances

Leadership

Communication

Insurance knowledge

Team-building

Strategic thinking

Customer service

Description du poste

Munich Re Specialty - North America is seeking a Head of Professional Liability Claims to lead a multi-disciplinary team within Commercial space, covering Financial & Professional Lines, Healthcare, and related programs. The role sits on the MRSNA Leadership Team and reports to the Chief Claims Officer.

The position focuses on executing Claims Best Practices, guiding strategy, and driving a culture of positivity and inclusion across the organization. Location flexibility across major U.S.