Lead, Professional Liability Claims Strategy

Munich Reinsurance America, Inc; Atlanta (GA); On-site; USD 227,000 - 348,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

401k match

Retirement savings plan

Paid holidays and PTO

Job summary

Munich Re Specialty - North America in the United States seeks a Head of Professional Liability Claims to lead a multi-disciplinary team across Financial & Professional Lines, Healthcare, and Public Entity. You will implement Claims Best Practices and work with underwriting leadership to set direction.

This role reports to the Chief Claims Officer and sits on the leadership team, with responsibilities for high-exposure claims, mentoring staff, and fostering a culture of inclusion while driving

Qualifications

• 10 years or more of claims and/or relevant legal experience.
• 3 years or more of management experience with strong record of demonstrated leadership.
• Experience handling public entity multi-line E&O, malpractice, D&O, EPLI, cyber, fiduciary, crime, and transactional liability.
• Superior coverage analytic ability
• Strong team-building ability
• Inspirational and motivating leader
• Excellent and diplomatic communicator
• Expansive insurance business understanding
• Fair, adaptable, and approachable
• Customer-service and relationship-oriented
• Innovative and curious, with a desire for continuous learning and growth

Responsibilities

• Manage and provide proactive claim-handling direction to team members with respect to investigation, assessment, reserving, expense/vendor management, and settlement in accordance with Claims Best Practices.
• Monitor and oversee strategy on high exposure, litigated, coverage, and complex claims to ensure optimal claim outcome and timely escalation involvement of Practice Lead, Head of Claims and other MRS-NA key stakeholders.
• Help team continually achieve professional goals and hone skills to meet team members' development and career objectives.
• Communicate and present key claim issues, identify helpful initiatives and provide feedback to Claims leadership and other MRS-NA stakeholders, including Underwriting, Actuarial, and Operations.
• Identify helpful technical and operational initiatives and provide feedback to Claims leadership for continual improvement.
• Work collaboratively and help develop strong business relationships with a wide array of internal and external partners to strengthen the business through market meetings, thought leadership and best-in-class service. Reinforce and support the integration of Complex Claims team by modeling and promoting a culture of positivity and inclusion.
• Seek feedback from team to foster maximum employee engagement

Skills

Claims leadership

Team management

Legal experience

Insurance claims analysis

Communication skills

Job description

Munich Re Specialty - North America in the United States seeks a Head of Professional Liability Claims to lead a multi-disciplinary team across Financial & Professional Lines, Healthcare, and Public Entity. You will implement Claims Best Practices and work with underwriting leadership to set direction.

This role reports to the Chief Claims Officer and sits on the leadership team, with responsibilities for high-exposure claims, mentoring staff, and fostering a culture of inclusion while driving